You will lead the Integrations & Developer Platform team to define the strategy for data ingestion, quality, and outbound delivery. This involves building reusable APIs and SDKs that enable partners to integrate with the platform independently while maintaining high data standards.
You will lead the Power product team to define and execute the strategy for consumer-facing outage experiences, including maps, notifications, and restoration trackers. This role involves balancing the needs of utility providers with the critical information requirements of millions of end-users during high-stakes events.
You will drive the strategy and roadmap for an AI agent infrastructure, managing the build-versus-buy decisions for platform tooling. You will also own the developer experience, evaluation frameworks, and governance models to ensure production-ready, compliant AI deployments.
The Director will own the end-to-end integration strategy, building and maintaining both inbound and outbound data flows between Gigawatt and customer systems. They will lead the design of a reusable connector framework while personally architecting complex pipelines and mentoring a growing integration team.
The Integration Consultant will own customer data readiness, including profiling source systems, defining data requirements, and executing migration and conversion loads. They are also responsible for building and maintaining reliable inbound and outbound integrations, ensuring data quality, and providing operational support through monitoring and alerting.
Lead the end-to-end digital customer experience roadmap for web and mobile self-service portals in the utility sector. Collaborate with engineering and SMEs to ship high-value MVPs and optimize KPIs such as CSAT and digital adoption.
Lead the roadmap for customer transactional experiences, focusing on payments, billing, and order management for both self-service and call center channels. Drive the full product lifecycle from defining technical requirements and MVPs to executing production-ready features with engineering and design teams.
