You will lead utility-specific discovery and value workshops to quantify financial and operational outcomes for Gigawatt solutions. Additionally, you will build rigorous ROI and TCO models while creating executive narratives to support sales pursuits through to closing.
The Strategic Account Executive will own the end-to-end sales process for named Tier 1 utility accounts, from initial outreach to multi-module expansion. They are responsible for building business cases, managing complex buying committees, and coordinating internal teams to drive revenue growth.
The Configuration Analyst will decompose complex utility tariffs and business rules to configure the Gigawatt platform using an AI-accelerated workflow. They are responsible for the end-to-end configuration process, ensuring accuracy through parallel-bill validation and maintaining documentation for all system components.
Lead the end-to-end digital customer experience roadmap for web and mobile self-service portals in the utility sector. Collaborate with engineering and SMEs to ship high-value MVPs and optimize KPIs such as CSAT and digital adoption.
Lead the roadmap for customer transactional experiences, focusing on payments, billing, and order management for both self-service and call center channels. Drive the full product lifecycle from defining technical requirements and MVPs to executing production-ready features with engineering and design teams.
