Provide onsite installation, maintenance, and repair services for next-generation sequencing equipment across the EMEA region. Collaborate with internal teams to resolve customer issues and manage spare parts inventory effectively.
Establish and manage sales and post-sales support for the AVITI system and consumables through Italian distribution partners. Drive revenue growth by coordinating marketing campaigns, providing technical training, and managing distributor relationships.
Lead and mentor a team of Field Application Scientists to support customers across the EMEA region. Provide technical expertise in NGS workflows, conduct product training, and collaborate with cross-functional teams to improve products and processes.
