Lead and mentor a team of Field Application Scientists to support customers across the EMEA region. Provide technical expertise in NGS workflows, conduct product training, and collaborate with cross-functional teams to improve products and processes.
Element Biosciences
9 Remote Job Openings at Element Biosciences
Field Applications Scientist - Italy
Element Biosciences
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Full Time
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14 days ago
Element Biosciences
Provide technical support, troubleshooting, and product training to customers and distributors across the EMEA region. Collaborate with internal teams to provide strategic feedback for product development and assist in pre- and post-sales activities.
Provide onsite installation, qualification, and maintenance for next-generation sequencers across the EMEA region. Collaborate with internal teams to resolve product issues and manage customer service contracts.
Provide frontline technical support for instrumentation and software issues to EMEA customers and distribution partners. Collaborate with R&D and field teams to resolve workflow issues and contribute to the development of troubleshooting tools and technical collateral.
Field Applications Scientist - Mid-Atlantic
Element Biosciences
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Full Time
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18 days ago
Element Biosciences
Provide technical support, troubleshooting, and product training to customers in the Mid-Atlantic region to ensure success with NGS workflows. Collaborate with internal marketing and product teams to provide strategic feedback and manage beta tests.
Senior Field Applications Scientist - Bay Area
Element Biosciences
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Full Time
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2 months ago
Element Biosciences
Provide technical support, troubleshooting, and product training to customers in the Bay Area to ensure success with NGS workflows. Collaborate with internal marketing and product teams to provide strategic feedback and manage beta tests.
Field Applications Scientist - EMEA
Element Biosciences
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Full Time
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2 months ago
Element Biosciences
The Field Applications Scientist will provide technical support, training, and troubleshooting for NGS workflows to customers across the EMEA region. They will also collaborate with internal teams to manage beta tests, support sales activities, and provide strategic feedback on product development.
This role involves spearheading the development of an annual marketing plan and budget, collaborating with global marketing, and regionalizing core marketing programs across APJ countries. Key duties include crafting marketing collateral, implementing lead generation activities, and driving co-marketing efforts with channel partners.
The Field Applications Scientist will frequently travel to customer sites to troubleshoot technical issues related to user skills, assay design, software, and instruments, while also supporting the commercial team with product training and technical applications. This role involves providing strategic feedback to internal teams, leading beta tests, and assisting sales and marketing with pre- and post-sales activities.