Develop and strengthen relationships with public sector clients for Ticket Log to ensure satisfaction and loyalty. Identify growth opportunities through upselling and cross-selling while optimizing portfolio profitability and financial regularity.
The Relationship Manager is responsible for establishing and maintaining strategic relationships with clients to ensure satisfaction and business growth. This includes managing client portfolios, identifying business opportunities, and ensuring service excellence.
Lead and develop the remote relationship team by monitoring KPIs and providing feedback to consultants. Ensure customer satisfaction and process quality through constant auditing and strategic up-sell/cross-sell actions.
The Business Manager is responsible for developing and maintaining strong relationships with commercial partners and clients to drive revenue growth. This includes identifying new business opportunities, negotiating contracts, and providing personalized solutions from the Ticket services portfolio.
Actively build a customer portfolio of medium-sized companies through targeted outbound activities and presentations. Manage the entire sales funnel from lead identification to closing, documenting all progress in Salesforce.
Provide pre-sales support to drive the adoption of corporate expense management solutions. Focus on improving customer service and implementing innovative ways to serve corporate clients.
Support the development of new data-driven products and services for clients. Collaborate with multidisciplinary teams to identify data analysis opportunities and apply machine learning algorithms to extract insights from large volumes of data.
