Lead and grow a multinational customer support team to deliver exceptional 24/7 user experiences in a B2B SaaS environment. Develop long-term vision, manage critical KPIs like CSAT and FRT, and optimize the support tech stack and AI automation.
Dripify
9 Remote Job Openings at Dripify
Create high-intent blog articles, landing pages, and comparison pages to drive organic traffic and buyer acquisition. Manage the end-to-end content process including research, drafting, and auditing existing content for performance improvements.
Define and own the target-state architecture and technical strategy for a B2B SaaS platform across six engineering teams. Establish architectural governance and lead the design of scalable, secure, and observable distributed systems.
Own the full feature lifecycle from discovery and research to release, focusing on AI-powered outreach and LinkedIn automation. Collaborate with cross-functional teams to translate business requirements into technical specifications and maintain a prioritized product backlog.
The Product Owner manages the full product lifecycle from discovery and research to release and iteration for LinkedIn automation and AI tools. They act as a bridge between stakeholders, developers, and designers to translate business requirements into clear specifications and prioritized backlogs.
Generate high-quality leads and book qualified meetings for Account Executives through creative outreach campaigns. Maintain accurate CRM records and partner with the sales team to ensure a smooth transition from lead generation to closing.
Build and manage the end-to-end outbound lead generation engine, including technical infrastructure and multi-channel outreach strategies. Design, execute, and optimize cold email and LinkedIn campaigns to generate qualified SMB leads.
Develop and execute a comprehensive YouTube and video content strategy to drive brand awareness and inbound lead generation. Manage the end-to-end production process, including webinars and the coordination of external agencies and internal teams.
Build the product analytics function from scratch, including event taxonomy, data architecture, and Tableau dashboards. Partner with product owners to shape hypotheses, run A/B tests, and drive roadmap decisions based on data.
