You will develop and conduct technical training sessions for Bobcat compact construction machinery, focusing on hydraulics and mechanics for dealers and service technicians. Additionally, you will create digital learning content and manage training projects from conception to execution.
The District Parts and Service Specialist provides remote support to a portfolio of dealerships to improve parts and service performance, dealer engagement, and customer satisfaction. The role involves proactive outreach, program reinforcement, performance coaching, and coordinating with internal teams to resolve dealer issues.
The role involves serving as a Service Trainer to support the Bobcat team. The primary focus is on enhancing the skills and expertise of personnel within the organization.
Drive growth and dealer performance within the Northeastern U.S. territory through coaching, training, and strategic market analysis. Manage dealer relationships and collaborate cross-functionally to optimize sales results and customer satisfaction.
The role focuses on driving dealer success and operational excellence by partnering with dealerships to evaluate performance and implement improvements. Key duties include managing district parts sales, conducting performance reviews, and resolving complex customer complaints.
Execute the channel development strategy by recruiting and onboarding new distributors to expand North American coverage. Focus on building customer networks and increasing year-over-year revenue through strategic partnerships.
The District Parts & Service Manager is responsible for enhancing dealership operations and driving parts sales to meet annual operating plan targets. This includes fostering strong relationships with dealer personnel and resolving customer complaints to ensure high satisfaction levels.
Manage service-related accounts in the Northeast U.S. and Canada to improve customer retention and drive growth. Provide hands-on technical support, troubleshooting, and training to accounts while collaborating with internal teams to improve product quality.
