Manage the end-to-end onboarding process for new credit card applications and conduct due diligence to verify merchants. Provide high-level customer support via phone and email while collaborating with sales and technical teams to ensure seamless payment solution installations.
DentalXChange
2 Remote Job Openings at DentalXChange
The Implementation Specialist acts as the bridge between sales and product activation, guiding clients through the onboarding process and software walk-throughs. They manage client portfolios, handle escalated calls, and identify opportunities for service upsells or risk mitigation.
