The Manager, Support Operations provides leadership and oversight for the Managed Services team to ensure world-class customer service and adherence to SLA requirements. This role involves managing technical engineers, developing support strategies, and acting as an incident commander for critical events.
The Building Systems Engineer is responsible for designing, implementing, and optimizing BMS and EPMS solutions to ensure operational efficiency and reliability. They will provide technical support, maintain system documentation, and collaborate with cross-functional teams to meet project objectives.
The Construction Project Manager oversees the full life cycle of data center construction projects, from initial planning and budgeting to commissioning. They provide leadership to contractors and vendors while ensuring projects are delivered on time, within budget, and in compliance with company standards.
The Health and Safety Manager is responsible for ensuring compliance with safety regulations and managing health and safety programs across all company facilities. They will collaborate with cross-functional teams to identify risks, conduct site inspections, and implement preventive measures to maintain a safe work environment.
The Technical Support Engineer serves as the primary point of contact during overnight hours, managing system monitoring, incident response, and patch management. They are responsible for troubleshooting virtual and network infrastructure while ensuring SLA requirements are met through scheduled maintenance and clear documentation.
The Staff Accountant manages financial close processes, ensures general ledger accuracy, and maintains compliance with internal controls. The role focuses primarily on tax-related duties, including filing returns and managing sales tax systems.
The Insurance Risk Manager will lead the organization's risk management, insurance portfolio, and mitigation efforts across all operations, including construction projects. They are responsible for identifying and analyzing risks, managing insurance programs, overseeing claims, and ensuring contractual compliance.
The Systems Engineer 3 is responsible for the management and optimization of core infrastructure tooling, including monitoring, patching, and configuration management. They will also lead technical projects, provide scripting support, and participate in an on-call rotation to maintain business systems.
The Staff Accountant is responsible for managing the financial close process, including journal entries, account reconciliations, and ensuring general ledger accuracy. They also support year-end audit preparations and contribute to the documentation and improvement of financial and operational processes.
The Service Delivery Project Manager acts as the primary liaison between internal technical teams and customers to ensure the successful, on-time installation of managed services and cloud solutions. They are responsible for leading deployments, managing project milestones, and proactively communicating status and risks to all stakeholders.
The Junior Physical Security Engineer supports the design, installation, and maintenance of physical security systems across data center facilities. They assist senior engineers with system monitoring, troubleshooting, incident response, and ensuring compliance with regulatory standards.
The Physical Security Engineer is responsible for the implementation, configuration, and maintenance of physical security systems including access control and surveillance. They also coordinate with internal teams and vendors to ensure compliance with security standards and facility uptime.
The Preconstruction Manager leads front-end project planning, including cost development, schedule creation, and commercial evaluation for data center projects. They partner with internal teams to establish project baselines and transition projects into the active construction phase.
The Building Systems Project Manager is responsible for delivering data center projects on time and within budget while ensuring compliance with company design standards. They will manage contractors, vendors, and project schedules while overseeing the design, installation, and maintenance of BMS/EPMS systems.
The Accounting Manager will oversee US GAAP month-end close processes and lead internal and external financial reporting. They will also manage joint venture accounting, ensure IFRS compliance, and serve as the primary liaison for external auditors.