CXM

Global Head of Customer Experience

CXM · Full Time · 8 days ago

CXM

🌎 Cyprus ⭐ 10+ yrs exp 💼 Support

The Global Head of Customer Experience will own the end-to-end client journey across all business lines, consolidating siloed functions into a unified, high-performing experience. This role involves diagnosing current friction points, implementing AI-driven automation, and building a scalable operating model that directly drives retention and commercial growth.

trading architecture customer-experience client-experience operations onboarding leadership

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Site Reliability Engineer

CXM · Full Time · 13 days ago

CXM

🌎 Italy, Mexico ⭐ 2-5 yrs exp 💼 Software Development

Maintain and improve the operational reliability, observability, and resilience of .NET/C# services running on Windows. Lead incident response, perform root cause analysis, and automate operational tasks to ensure high availability of trading systems.

python trading postgresql terraform windows scripting

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Project Manager

CXM · Full Time · 13 days ago

CXM

🌎 Cyprus ⭐ 5-10 yrs exp 💼 Product

Manage the end-to-end delivery of product features by coordinating between stakeholders, developers, and QA specialists. Responsible for gathering requirements, maintaining delivery plans, and ensuring features align with priorities and timelines.

business-analyst trading qa communication feedback documentation negotiation

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Full Stack QA Engineer

CXM · Full Time · 13 days ago

CXM

🌎 Cyprus ⭐ 2-5 yrs exp 💼 Software Development

The role involves owning product quality by performing comprehensive manual and automated testing across the development lifecycle. Key duties include creating automated test scripts, documenting defects, and collaborating with cross-functional teams to resolve quality issues.

qa automated-testing testing documentation

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Customer Support Specialist

CXM · Full Time · 17 days ago

CXM

🌎 Vietnam ⭐ 2-5 yrs exp 💼 Support

Manage company communication channels to assist clients with trading accounts and resolve technical or transactional issues. Coordinate with internal departments to ensure timely resolution of inquiries and maintain accurate CRM records.

trading crm communication customer-support microsoft-office fintech client-service

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Account Executive

CXM · Full Time · 23 days ago

CXM

🌎 Uzbekistan ⭐ 2-5 yrs exp 💼 Sales

The role focuses on identifying and acquiring new clients through outbound sales activities and maintaining strong client relationships. It involves conducting presentations, negotiating deals, and managing accounts to meet net deposit and performance targets.

account-management crm

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Account Manager (Kenya)

CXM · Full Time · 23 days ago

CXM

🌎 Kenya ⭐ 2-5 yrs exp 💼 Sales

The Account Manager serves as the primary contact for new clients, guiding them through onboarding, KYC verification, and platform setup. They are responsible for assisting with first deposits and maintaining accurate CRM records to achieve activation targets.

trading account-management crm communication onboarding fintech compliance

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Account Executive (Kenya)

CXM · Full Time · a month ago

CXM

🌎 Kenya ⭐ 2-5 yrs exp 💼 Sales

Drive B2B sales by identifying and strengthening relationships with Introducing Brokers (IBs). Organize seminars and events to develop tailored solutions and increase business share.

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Head of Analytics

CXM · Full Time · a month ago

CXM

🌎 Cyprus ⭐ 10+ yrs exp 💼 Software Development

Build the company's first end-to-end analytics function from scratch, focusing initially on acquisition attribution and a canonical data model. Establish a single source of truth for business-critical metrics and implement a hypothesis-testing framework for data-driven decision-making.

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Account Executive (Malaysia)

CXM · Full Time · 2 months ago

CXM

🌎 Malaysia ⭐ 2-5 yrs exp 💼 Sales

Drive B2B sales by identifying and partnering with Introducing Brokers (IBs) to grow the client deposit base. Organize seminars and events to develop tailored solutions and strengthen long-term collaborations with partners.

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Finance Operations Manager

CXM · Full Time · 2 months ago

CXM

🌎 Worldwide ⭐ 10+ yrs exp 💼 Finance

Lead the Payment Operations function to ensure timely and accurate transaction processing for a global CFD brokerage and cryptocurrency exchange. Manage PSP relationships, optimize payment routing to reduce costs, and mentor a globally distributed financial operations team.

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Account Executive (Nigeria)

CXM · Full Time · 2 months ago

CXM

🌎 Niger, Nigeria ⭐ 2-5 yrs exp 💼 Sales

Drive B2B sales by identifying and strengthening relationships with Introducing Brokers (IBs). Organize seminars and events to develop tailored solutions and increase business share.

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Account Executive (Cambodia)

CXM · Full Time · 2 months ago

CXM

🌎 Cambodia ⭐ 2-5 yrs exp 💼 Sales

Drive B2B sales by identifying and strengthening relationships with Introducing Brokers (IBs). Organize seminars and events to develop tailored solutions and increase business share.

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Account Executive (Colombia)

CXM · Full Time · 6 months ago

CXM

🌎 Colombia ⭐ 5-10 yrs exp 💼 Sales

The main purpose is to drive B2B sales by engaging with Introducing Brokers (IBs), which involves organizing events and developing tailored solutions to address their pain points. The role requires strengthening relationships with IBs to increase business share and ensure long-term collaboration.

business-development b2b communication hiring fintech talent-acquisition negotiation

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