The Procurement Specialist I is responsible for sourcing, purchasing, and managing IT products and services to support client operations and internal requirements. This role involves negotiating contracts, managing inventory, and collaborating with technical teams to ensure budget and quality standards are met.
The IT Support Services professional will diagnose and resolve hardware, software, and network issues while managing support tickets for contract customers. They will also assist in scheduling appointments and coordinating with team members to ensure efficient technical assistance.
The role involves resolving technical support tickets, triaging issues, and scheduling service appointments for contract customers. Additionally, the candidate will mentor junior staff, document processes, and provide advanced troubleshooting for hardware, software, and cloud systems.
The Client Concierge manages non-technical inbound client requests, billing inquiries, and quote processing while maintaining accurate CRM data. They also support Account Managers with administrative tasks and conduct proactive outreach to small clients to ensure high customer satisfaction.
The Infrastructure & Cloud Systems Engineer will manage and scale the company's Microsoft 365, Entra ID, and Azure environments. This role acts as a Tier 3/4 escalation lead while collaborating with security and automation teams to ensure reliable and secure service delivery.
The IT Support Services professional will diagnose, troubleshoot, and resolve hardware, software, and network issues for employees and clients. They will also manage user accounts, document solutions, and collaborate with team members to ensure system integrity and security.
