The Director of Audit Operations leads end-to-end delivery of supplier tooling and banked inventory audit programs across multiple locations. This role manages audit teams, client governance, financial reporting, and continuous improvement initiatives to ensure contractual compliance and operational excellence.
The associate will review and audit supplier obsolescence and cancellation claims while validating costs against contract terms. They will also analyze open purchase orders, resolve discrepancies, and maintain accurate documentation for internal and external stakeholders.
The role focuses on developing scripts and automations to streamline security operations, incident response, and vulnerability management. You will also assist in building integrations between security tools and creating technical documentation for stakeholders.
The role involves managing the full sales cycle to secure new contracts and nurturing existing client relationships through cross-selling and strategic account planning. You will collaborate with internal teams to provide innovative BPO solutions while maintaining accurate CRM data and sales forecasts.
The Problem Manager will lead enterprise-wide root cause analysis and incident prevention initiatives to reduce recurring technology issues. This role involves facilitating RCA sessions, developing remediation action plans, and driving continuous service reliability improvements across infrastructure and cloud environments.
