Guide new members through the onboarding process and provide ongoing support for bookkeeping, payroll, and tax inquiries via video calls. Act as a trusted advisor to help self-employed individuals understand their finances and navigate the accounting platform.
Collective
14 Remote Job Openings at Collective
Manage the daily operations and performance of a Member Success team to ensure high service-level standards and member satisfaction. Coach team members, manage capacity and economics, and translate strategic priorities into actionable weekly targets.
Architect and manage the Operations Intelligence Warehouse using BigQuery and Metabase to track operational health and capacity. Develop dimensional models in dbt and provide data-driven insights to leadership to optimize the member delivery pipeline.
The role involves owning the end-to-end outreach strategy and execution to generate leads and build a sales pipeline for prospective members. You will collaborate with Sales and Marketing teams to optimize scalable outreach programs and book revenue-driving meetings.
The role focuses on building sales programs, content, and training to optimize the performance of Account Executives and BDRs. Key duties include owning email cadences, developing sales collateral, and managing the onboarding and certification process for GTM roles.
Manage organic social presence across Instagram, LinkedIn, TikTok, and X to drive brand growth and community engagement. Build and oversee a best-in-class influencer program, handling everything from sourcing and negotiation to creative direction.
The Revenue Operations Manager will optimize pipeline management, data analytics, and sales toolstacks to drive growth. They will design AI-native workflows and lead cross-functional GTM initiatives to improve efficiency and funnel visibility.
Design and develop scalable Salesforce solutions, automations, and integrations to support revenue operations and customer lifecycle management. Partner with Product, Sales, and Engineering teams to maintain critical business systems and improve operational efficiency.
Manage a portfolio of approximately 400 solopreneurs as a trusted advisor, focusing on retention and growth. Provide strategic guidance on tax, S Corporations, and business operations while ensuring a high-quality member experience.
The Account Executive will manage a high-velocity sales pipeline by conducting video discovery calls and providing value-based guidance to prospective small business members. They will also collaborate with marketing and member services teams to execute outbound prospecting strategies and ensure an exceptional member experience.
The consultant will participate in the implementation and deployment of Oracle Fusion Cloud, focusing on the localization for France in Finance and Purchasing modules. They will ensure compliance with French statutory and tax regulations while supporting business teams and producing functional deliverables.
The developer will design, develop, and optimize high-performance web applications, and will be involved in the entire lifecycle from conception to production. They will also create robust APIs in .NET and dynamic interfaces in Angular.
The role involves end-to-end application management in Intune, including integration, testing, qualification, and deployment. Additionally, it includes L3 support for major incidents and technical issues faced by users.
The consultant will ensure the availability of tools and the quality of data. Responsibilities include user support, ticket management, flow analysis, delivery tracking, documentation, and continuous improvement.