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The role involves end-to-end application management in Intune, including integration, testing, qualification, and deployment. Additionally, it includes L3 support for major incidents and technical issues faced by users.
Mission:
- End-to-end application management (integrate-test-qualify-deploy) in Intune
- L3 supporting activities (major incidents, technical issues faced by users)
- Bug analysis/fixes
- Feature development when necessary
- Contributing to product lifecycle management on local entity
Deliverables:
- App packages/ configured through Intune/VPN setup
- Updating/resolving/closing ServiceNow incident tickets
- Reports (Security items, device count, apps/tools reports) through Intune/Log Analytics
- Documentation of all that will be implemented/configured
Technical Expertise’s:
Mandatory
- English C1
- Writing expertise for documentation purposes
- MDM approach through Autopilot/Intune
- Windows Devices management
Value added
- Microsoft Purview
- SkyHigh Cloud Proxy
- F5 PerApp VPN
- Expertise of Agile/Scrum methodology
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