The Client Success Support Specialist serves as the primary point of contact for voters, handling inbound and outbound calls to address inquiries and resolve issues. Responsibilities include documenting interactions in support software and escalating complex concerns to leadership while maintaining performance metrics.
The associate will manage seasonal recruitment cycles and support core People and Operational workflows, including onboarding and offboarding logistics. They will also provide IT support, maintain HR systems data integrity, and assist with special projects for the Operations team.
The Marketing Business Development Representative will own the lead-to-customer journey by managing inbound inquiries and proactively generating new business opportunities. They will collaborate across teams to support marketing initiatives, maintain the sales pipeline in HubSpot, and guide prospects through the evaluation and purchasing process.
This role supports the COO by managing calendars, triaging communications, and ensuring meeting discipline across the Go-to-Market organization. The incumbent will also track action items, identify operational inefficiencies, and help streamline workflows to improve team productivity.
You will lead and grow the Business Development Representative team by setting strategy, coaching talent, and managing pipeline generation. Additionally, you will collaborate with sales and marketing leadership to refine outreach sequences and optimize conversion rates.
Manage the full client lifecycle from onboarding to offboarding while resolving support tickets for candidates and voters. Maintain internal data tools and develop user-facing support documentation to improve the client experience.
The role is responsible for managing the full recruitment lifecycle for seasonal staff, including job postings, interview scheduling, and candidate communications. Additionally, the coordinator supports core People and Operational workflows, including onboarding, offboarding, and systems management.
Serve as the primary legal advisor providing guidance on contracts, corporate governance, employment matters, and risk management. Oversee legal compliance for a remote workforce and manage relationships with outside counsel.
Manage existing customer relationships and execute a new business prospecting plan to grow the customer base within a specific territory. Lead high-level conversations to qualify client needs and align technology solutions for Democratic campaigns and progressive causes.
The Data Acquisition Specialist will lead research projects focused on the extraction, normalization, and ingestion of civic data. They are also responsible for managing research workflows, delegating tasks, and meeting project milestones.
