bswift

The Service Delivery Manager is responsible for implementing and optimizing the Evive SaaS platform for clients to ensure an exceptional member experience. This includes managing platform configurations, resolving client issues, and collaborating with cross-functional teams to drive engagement strategies.

The Client Analyst II maintains client benefits websites and provides operational support to clients and participants. They are responsible for data integrity audits, file processing, and resolving participant inquiries.

The Implementation Delivery Lead supports system development, testing, and configuration for Channel Partner implementation clients. They manage project timelines, lead requirements discussions, and mentor team members to ensure client expectations are exceeded.

The Client Executive serves as a strategic advisor to executive-level clients, managing a portfolio of 10-15 accounts to ensure successful benefits program execution. They are responsible for driving client satisfaction, retention, and growth through regular stewardship meetings and cross-functional collaboration.

Lead and scale bswift's partner ecosystem by defining the overall partnership strategy and managing high-value strategic alliances. Drive sustained revenue growth and ensure partner integrations are commercially successful and operationally scalable.

Lead client-facing benefits administration initiatives focusing on service delivery excellence, operational readiness, and annual enrollment. Partner with cross-functional teams to ensure high-quality execution and long-term client satisfaction.

The Senior Project Manager will support the Enterprise Project Management Organization (EPMO) by driving client-facing initiatives and internal enterprise-level programs to advance strategy and improve operational efficiency. Responsibilities include leading client projects, managing internal strategic efforts, and ensuring high-quality project delivery across a diverse portfolio using established methodologies.