The Escalation Engineer acts as the primary point of contact for complex customer issues, performing advanced troubleshooting and root cause analysis. They also collaborate with the development team to prioritize bugs and mentor junior support analysts to improve overall service quality.
Design, develop, and maintain ERP solutions using Dynamics 365 Business Central and AL programming. Collaborate with cross-functional teams to build integrations and ensure high-quality application performance.
The Account Manager will drive revenue by identifying and closing sales opportunities through the Microsoft Dynamics reseller channel. This role involves managing the full sales cycle, from discovery and product demonstrations to contract negotiation and deal closure.
The QA Analyst will create and execute test cases while identifying, documenting, and tracking defects across functional, regression, and integration testing. They will also collaborate with developers to troubleshoot issues and support automation testing initiatives within an Agile environment.
