Benepass

Technical Account Manager

Benepass · Full Time · 4 hours ago

Benepass

🌎 United States 💵 $85000 - $115K per year ⭐ 2-5 yrs exp 💼 Sales

Serve as the primary technical point of contact for clients, managing implementation projects and troubleshooting complex technical issues. Partner with internal engineering and customer success teams to translate client needs into technical requirements and platform solutions.

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Customer Experience Quality & Enablement Manager

Benepass · Full Time · 4 hours ago

Benepass

🌎 United States 💵 $90000 - $110K per year ⭐ 5-10 yrs exp 💼 Support

You will build and scale the quality assurance, training, and enablement programs for the customer support team. This involves managing the Help Center, defining quality standards, and leveraging data and AI to improve overall customer experience.

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Sr. Manager, Customer Success

Benepass · Full Time · 18 days ago

Benepass

🌎 United States 💵 $150K - $170K per year ⭐ 5-10 yrs exp 💼 Sales

Lead and develop a team of Customer Success Managers to drive retention, growth, and operational excellence for SMB and Mid-Market segments. Implement AI and automation to scale workflows and partner cross-functionally to ensure customers realize maximum value from the platform.

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Sr. Product Designer

Benepass · Full Time · 19 days ago

Benepass

🌎 United States 💵 $140K - $160K per year ⭐ 2-5 yrs exp 💼 Design

Design and deliver end-to-end product experiences, including full pages and feature flows, in collaboration with Product and Engineering. Contribute to the design system and iterate on designs based on user research and data insights.

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Manager, Technical Account Management

Benepass · Full Time · 19 days ago

Benepass

🌎 United States 💵 $130K - $155K per year ⭐ 5-10 yrs exp 💼 Others

Lead and develop a team of Technical Account Managers while scaling the function's operational efficiency and workflows. Serve as a senior escalation point for complex technical customer issues and partner with Product and Engineering teams to drive improvements.

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Senior Customer Success Manager

Benepass · Full Time · a month ago

Benepass

🌎 United States 💵 $100K - $130K per year ⭐ 2-5 yrs exp 💼 Sales

Manage a portfolio of SMB or mid-market clients through the entire customer lifecycle to ensure satisfaction, retention, and growth. Collaborate with cross-functional teams to improve processes and communicate customer feedback to shape the product roadmap.

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Senior Implementation Manager

Benepass · Full Time · 2 months ago

Benepass

🌎 United States 💵 $110K - $130K per year ⭐ 5-10 yrs exp 💼 Others

Lead the end-to-end onboarding and implementation for a portfolio of 5-7 strategic enterprise customers. Drive cross-functional alignment and manage complex project plans to ensure a high-quality customer experience and long-term success.

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Senior GRC Analyst

Benepass · Full Time · 2 months ago

Benepass

🌎 United States 💵 $130K - $160K per year ⭐ 5-10 yrs exp 💼 Others

Operate and mature governance, risk, and compliance programs, including audit readiness and customer assurance. Partner across departments to maintain security policies, track risks, and manage evidence collection for various frameworks.

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Staff Software Engineer (Fintech)

Benepass · Full Time · 3 months ago

Benepass

🌎 United States 💵 $200K - $240K per year ⭐ 10+ yrs exp 💼 Software Development

Design and operate high-integrity financial systems focusing on ledgering, transaction processing, and global money movement. Lead architectural decisions and mentor other engineers to ensure system correctness and reliability.

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Staff Product Manager (Fintech)

Benepass · Full Time · 3 months ago

Benepass

🌎 United States 💵 $195K - $240K per year ⭐ 5-10 yrs exp 💼 Product

The Staff Product Manager will own the fintech strategy, defining how the company builds and scales its financial infrastructure. This role involves managing key fintech partnerships, driving build vs. partner decisions, and ensuring the stability and scalability of integrations.

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