Lead the end-to-end onboarding and implementation for a portfolio of 5-7 strategic enterprise customers. Drive cross-functional alignment and manage complex project plans to ensure a high-quality customer experience and long-term success.
Benepass
10 Remote Job Openings at Benepass
Operate and mature governance, risk, and compliance programs, including audit readiness and customer assurance. Partner across departments to maintain security policies, track risks, and manage evidence collection for various frameworks.
Own the end-to-end customer and member lifecycle experience from onboarding through renewal to drive activation and utilization. Collaborate with Product and Customer Success teams to design and execute scalable engagement campaigns across multiple channels.
Build and scale security engineering practices to protect the benefits platform and sensitive financial data. Partner across Engineering and Product teams to implement automated controls, scalable guardrails, and secure architecture.
Design and operate high-integrity financial systems focusing on ledgering, transaction processing, and global money movement. Lead architectural decisions and mentor other engineers to ensure system correctness and reliability.
The Staff Product Manager will own the fintech strategy, defining how the company builds and scales its financial infrastructure. This role involves managing key fintech partnerships, driving build vs. partner decisions, and ensuring the stability and scalability of integrations.
The Product Operations Manager will own end-to-end launch readiness by managing project plans, timelines, and cross-functional alignment between product, engineering, and operations teams. They will also synthesize operational data to drive the product roadmap and ensure that technical initiatives are supported by scalable internal processes.
The Manager of Proposals & Content Operations will own the end-to-end RFP process, including cross-functional coordination and submission management. They will also build and maintain a centralized content library while leveraging AI and automation to improve response quality and efficiency.
The Senior Product Manager will own and deliver product work within a defined problem space, driving projects from discovery through delivery with clear goals and success criteria. This involves translating high-level direction into concrete requirements, partnering with Design and Engineering, and leading product discovery to validate solutions.
The Senior Director of People Operations will establish and lead the People function, focusing on HR operations, employee experience, and strategic initiatives. This role involves building scalable programs and infrastructure while partnering with leadership on workforce planning and culture.
