The People Experience Support Agent serves as the first point of contact for employee requests regarding IT, People processes, expenses, and benefits. They are responsible for resolving routine issues, managing hardware/software provisioning, and maintaining accurate employee records while utilizing AI tools to improve support efficiency.
The Senior Partner Success Manager will own the implementation, onboarding, and growth of strategic partner relationships to ensure long-term value. They will lead cross-functional efforts to standardize partner workflows and serve as the primary point of contact for partner success and performance.
Manage a portfolio of 15–20 high-value enterprise accounts by driving adoption, retention, and expansion throughout the customer lifecycle. Build multi-threaded relationships with executive sponsors and stakeholders to ensure maximum platform value and strategic alignment.
Lead and grow a team of backend engineers while overseeing the architecture and operational health of core platform services. You will partner with cross-functional teams to deliver high-impact projects while maintaining a hands-on approach to technical design and debugging.
