The Senior Partner Success Manager will own the implementation, onboarding, and growth of strategic partner relationships to ensure long-term value. They will lead cross-functional efforts to standardize partner workflows and serve as the primary point of contact for partner success and performance.
Manage a portfolio of 15–20 high-value enterprise accounts by driving adoption, retention, and expansion throughout the customer lifecycle. Build multi-threaded relationships with executive sponsors and stakeholders to ensure maximum platform value and strategic alignment.
Lead and grow a team of backend engineers while overseeing the architecture and operational health of core platform services. You will partner with cross-functional teams to deliver high-impact projects while maintaining a hands-on approach to technical design and debugging.
