The Solutions Architect is responsible for the hands-on implementation, configuration, and deployment of complex customer solutions centered on Microsoft Azure. They also own the design phase, producing high-level and low-level designs while acting as a senior technical authority for the professional services team.
The L3 Support Engineer is responsible for the hands-on implementation, configuration, and deployment of complex Microsoft Azure cloud solutions and related infrastructure. The role also involves designing technical architectures, authoring statements of work, and providing senior technical leadership and mentorship to the professional services team.
The L3 Support Engineer acts as the senior technical authority, leading the design and hands-on deployment of complex customer solutions across cloud, security, and networking domains. They are responsible for producing technical designs, mentoring junior engineers, and ensuring project delivery aligns with business and technical standards.
The Account Manager is responsible for retaining and expanding an existing portfolio of UK-based customers through proactive commercial development and relationship management. They will lead account planning, manage renewals, identify cross-sell opportunities, and maintain accurate records in Salesforce.
The Solutions Architect serves as the senior technical authority responsible for the design, configuration, and hands-on deployment of complex customer solutions. They also provide technical leadership, mentor junior engineers, and ensure all project deliverables align with high-level design specifications and business requirements.
You will provide world-class remote technical support by troubleshooting and diagnosing IT issues within defined SLAs. Additionally, you will maintain accurate case documentation and mentor colleagues to ensure high-quality service delivery.
The Head of Content will own and manage the company's content operating system, ensuring all published material is accurate, high-quality, and aligned with the 'They Ask, You Answer' methodology. This role involves directing AI-powered content tools, performing final editorial checks, and maintaining a consistent knowledge base across all company communications.
The Head of Content will own and manage the company's content operating system, ensuring all published material is accurate, high-quality, and aligned with the 'They Ask, You Answer' methodology. This role involves directing AI-powered content tools, performing final editorial checks, and reporting on content performance to the CMO.
