Provide 2nd line technical support to clients and colleagues by troubleshooting and diagnosing IT issues within SLAs. Maintain accurate technical documentation and mentor colleagues while monitoring computer systems and networks.
Babble Cloud
3 Remote Job Openings at Babble Cloud
Provide world-class remote technical support and troubleshooting for clients within established SLAs. Maintain accurate documentation and assist in the monitoring and maintenance of computer systems and networks.
The role involves providing world-class service and support for clients and colleagues, troubleshooting and diagnosing IT issues within SLAs. The engineer will also assist in monitoring and maintaining computer systems and networks.
