Provide L2 technical support and troubleshooting for clients and colleagues within established SLAs. Maintain accurate technical documentation and mentor colleagues while managing a queue of IT issues.
Babble Cloud
3 Remote Job Openings at Babble Cloud
Provide world-class remote technical support and troubleshooting for IT issues within established SLAs. Maintain accurate technical documentation and mentor colleagues while managing system monitoring and maintenance.
Provide L2 technical support and troubleshooting for clients and colleagues within established SLAs. Maintain accurate technical documentation and mentor colleagues while monitoring computer systems and networks.