The Senior Manager will lead communications strategy, including PR, thought leadership, and cross-channel content activation to drive brand engagement. They will also manage executive visibility programs, oversee PR agencies, and handle crisis communications.
Lead the Journeys team in developing and maintaining automated, event-driven customer communication platforms. Partner with cross-functional teams to refine requirements, improve system reliability, and foster a high-performing engineering culture.
The GTM Engineer will design and deploy high-impact workflows, automations, and internal tools to optimize Sales and Customer Success operations. This role involves identifying friction points and leveraging AI and data enrichment to improve go-to-market signals and productivity.
You will design and implement scalable, reliable infrastructure systems while leading cross-team collaborations to enhance platform performance. Additionally, you will establish production standards, mentor engineering staff, and advocate for reliability metrics across the organization.
You will own and maintain the full-stack data collection platform, including browser-side tags, edge compute, and backend ingestion services. Additionally, you will lead technical direction and build agentic AI systems to automate data quality diagnostics and improvements.
Develop and maintain intuitive, user-friendly web interfaces and scalable backend systems to support customer data workflows. Collaborate with cross-functional teams to implement observability tools and optimize platform performance.
You will serve as the technical backbone of the sales process by guiding prospects through evaluations and delivering customized product demos. Additionally, you will collaborate with cross-functional teams to optimize client solutions and act as a technical expert for security and compliance inquiries.
The Commercial Counsel will structure, draft, and review various software and vendor agreements while managing legal risks across business initiatives. They will also collaborate with internal teams to formulate legal policies and ensure compliance with industry and privacy regulations.
The Finance Manager will serve as the primary FP&A business partner for G&A functions, managing budgeting, forecasting, and headcount planning. They will also lead business reviews, develop financial models for investment decisions, and define operational KPIs to drive performance.
The Strategic Account Director will drive expansion, upsell, and retention opportunities within a portfolio of strategic customer accounts. They will engage with senior-level decision makers to identify growth opportunities and manage complex commercial negotiations.
Identify and close new business with enterprise-level retail and e-commerce brands. Develop comprehensive sales strategies and manage the full sales cycle from discovery to closing.
The Sales Development Representative will be responsible for researching and identifying potential customers for the AI-powered solution and sending outreach via email, LinkedIn, and outbound calls to drive customer meetings for the Account Executive. This role involves partnering with C-Level and VP-level executives at leading companies while learning critical sales skills.
The Customer Success Manager will take ownership of relationships with strategic customers, ensuring goal alignment and value delivery throughout the customer lifecycle. Responsibilities include accurate revenue forecasting, designing strategic account plans, and identifying opportunities for product expansion.
