The CSM is responsible for securing renewals by ensuring sustainable product adoption and measurable business value creation. This includes managing the entire customer journey from onboarding to renewal in close collaboration with Account Managers.
AssessFirst
6 Remote Job Openings at AssessFirst
Responsible for designing and producing all visual content for AssessFirst, including marketing assets, sales enablement materials, and social media content. The role also involves creating Figma mockups, video content, and print materials while ensuring brand consistency.
Manage a portfolio of strategic Mid Business accounts to secure renewals and maximize Net Revenue Retention. Drive revenue growth through account expansion, upselling, and cross-selling by positioning the solution as a global strategic partner.
The Design Marketing Manager is responsible for creating and producing all visual content for AssessFirst, including marketing assets, sales enablement materials, and social media content. They ensure visual consistency across digital and print platforms while designing web mockups and video content.
Customer Success Manager – Bilingual (English & Spanish) | US Based
AssessFirst
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Full Time
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a month ago
AssessFirst
Manage the full customer lifecycle for North and South American clients, focusing on onboarding, adoption, and long-term retention. Provide technical support and collaborate cross-functionally to ensure clients achieve their KPIs and realize business value.
You will build and scale a Customer Intelligence System to transform fragmented data into actionable insights for activation, retention, and expansion. This involves structuring data, automating lifecycle scenarios, and collaborating with cross-functional teams to implement predictive models.
