You will manage infrastructure for distributed services in both SaaS and on-prem environments while gathering customer requirements to adapt software. Additionally, you will automate release pipelines and use monitoring tools to ensure platform health and performance.
The role involves serving as the primary point of contact for on-premise customer infrastructure issues and triaging platform support requests. You will also monitor platform health, troubleshoot Kubernetes-based deployments, and document resolutions to build internal knowledge bases.
The Growth Account Executive will own renewals and expansion for the SMB book of business, focusing on high-velocity sales cycles and net expansion. They will monitor usage data to identify upsell opportunities and proactively manage churn risks while partnering with cross-functional teams.
You will own the end-to-end user experience by identifying friction points through user research and implementing design solutions. This involves prototyping, building reusable interaction patterns, and collaborating with engineers to refine product interfaces.
The role involves managing and improving product documentation to ensure it is accurate for both human developers and coding agents. You will build automated systems to monitor documentation quality, test code samples, and draft updates while engaging with the developer community.
The role involves creating technical educational content including blog posts, videos, webinars, and workshops to support the Arize AI developer community. You will also build AI-assisted pipelines to scale content production and provide product feedback to the engineering and marketing teams.
You will own the full expansion and renewal sales cycle for existing enterprise customers, identifying growth opportunities and deepening relationships with key stakeholders. You will also collaborate with internal teams to execute account strategies and accurately forecast revenue performance.
This is a talent community application to build a pipeline of candidates for future roles. Applicants are asked to express interest in specific functional areas such as Engineering, Sales, or Product Design.
Partner with Account Executives to articulate the Arize value proposition and lead technical product demonstrations for prospective customers. Drive the Proof of Concept (PoC) process from requirements gathering to close while acting as a trusted advisor on GenAI and ML best practices.
The Account Executive will identify, win, and grow new enterprise customers by building relationships with AI/ML stakeholders. Responsibilities include running prospecting strategies, managing proof of concepts, and navigating complex sales cycles to drive adoption.
Partner with enterprise AI teams to design and scale production-grade GenAI observability and evaluation programs. Build custom integrations and tooling to extend the Arize platform while managing multiple concurrent client engagements.
Drive customer adoption and manage renewal cycles by building deep relationships with AI/ML users and identifying expansion opportunities. Collaborate with technical teams to implement tailored solutions and relay customer feedback to internal product teams.
Debug and fix platform issues while building internal generative AI tools and copilots. Rapidly prototype proof-of-concepts for customer use cases and collaborate across teams to drive AI adoption.
The role involves acting as a networker, seller, and closer by building relationships with AI/ML stakeholders and running a sophisticated prospecting strategy to find new business opportunities. Responsibilities also include managing proof of concepts, driving adoption, growing accounts, and navigating complex enterprise sales cycles.
The Account Executive will be responsible for finding, winning, and growing new customers by networking, selling, and closing deals, while actively engaging with the AI/ML community to identify prospects who can benefit from the observability platform. This involves running sophisticated prospecting strategies, conducting discovery, managing complex sales cycles, and ensuring customer success through proof of concepts and account growth.
The AI Sales Engineer will build relationships with technical stakeholders, lead product demonstrations, and assist in developing proof of concepts. They will also handle technical objections and act as a domain expert within AI/ML.
As an AI Solutions Manager, you will build and deepen relationships with AI/ML users to foster adoption and drive expanded usage across customer accounts. You will also conduct discovery with customers to understand their goals and propose tailored solutions.
The Design Engineer will design, prototype, and ship interfaces that help AI teams understand and improve their systems. This includes creating product experiences and interactive visualizations for AI workflows.
You will write maintainable, scalable, and performant backend code primarily in Go, Java, and Python, while building high-volume analytics systems. Additionally, you will design and build APIs specific to customer workflows and contribute to the development of in-house AI agents.
You will write maintainable, scalable, and performant code across the stack primarily in Typescript and React, and design and build APIs specific to customer workflows. Additionally, you will collaborate with product and design teams to enhance product offerings and contribute to architectural decisions.
