The Customer Success Manager will drive adoption, retention, and expansion within strategic accounts through consultative engagement and executive alignment. They are responsible for providing technical support, leading onboarding, and serving as the voice of the customer to internal product and engineering teams.
Arango
9 Remote Job Openings at Arango
Drive adoption, retention, and expansion in strategic accounts through consultative engagement and executive alignment. Provide technical support, lead onboarding, and serve as the voice of the customer to internal product and engineering teams.
The intern will support the talent acquisition lifecycle by managing the Applicant Tracking System, coordinating interviews, and screening resumes. They will also assist in sourcing candidates and tracking recruitment metrics to support the People team.
The Enterprise Account Executive will drive revenue growth by prospecting new business and managing strategic relationships with enterprise customers. They will utilize the MEDDPIC methodology to qualify opportunities and collaborate with cross-functional teams to deliver value-driven solutions.
You will build reference applications, quickstarts, and sample repositories to enable developers to adopt ArangoDB's AI tools effectively. Additionally, you will serve as a technical advocate by publishing benchmarks, writing content, and providing direct feedback to the product team.
Act as the primary technical interface for customers deploying Arango's AI product suite, managing the relationship from discovery to production. Design target architectures including graph data models and GraphRAG retrieval pipelines to solve complex business problems.
The engineer will help customers install, maintain, and scale AI solutions built on ArangoDB across various cloud and on-prem environments. Responsibilities include diagnosing technical issues, optimizing queries, and training internal and external teams.
Drive the strategic technical account roadmap and engagement strategy for large enterprise opportunities. Solve complex technical challenges for clients by architecting optimal, reliable solutions.
Define and execute a 3-5 year strategic alliance vision with hyperscalers and ISVs to drive product innovation and revenue. Lead the creation of joint solutions, reference architectures, and repeatable GTM models to embed ArangoDB as a core contextual data layer.