The Director will lead and develop a team of Account Managers to drive client retention, relationship growth, and overall client success. They are responsible for establishing performance standards, fostering a client-focused culture, and collaborating with executive leadership to shape client strategy.
The collector is responsible for contacting debtors via phone, mail, or email to negotiate payments and resolve disputes. They must collaborate with clients and internal teams while maintaining compliance and meeting activity quotas.
The Director of Account Management will provide strategic leadership to the department, focusing on team development, client retention, and revenue growth. They will establish performance standards and collaborate with executive leadership to drive operational excellence and service delivery.
The Legal Collector manages a portfolio of delinquent commercial accounts and coordinates collection efforts related to litigation. They are responsible for negotiating settlements, performing skip tracing, and ensuring all recovery actions comply with federal and state regulations.
