Provide expert-level technical support and troubleshooting for the Aderant Expert product line, specifically focusing on general ledger accounting. Collaborate with clients and internal teams to resolve service requests and create training documentation.
Aderant
8 Remote Job Openings at Aderant
Lead high-impact, cross-functional initiatives across the Work-to-Cash portfolio, focusing on pricing, billing, and payments. Drive product strategy and align diverse teams to deliver scalable platform capabilities and AI-enabled services.
The Manager of Client Operations leads Support and Client Success Operations teams to translate strategic visions into executable operational plans. This role is responsible for designing KPIs, managing process metrics, and driving special projects to improve operational efficiency.
Lead delivery operations and customer implementations for Expert and Sierra product lines across cloud and on-premise environments. Drive operational performance, scalability, and customer satisfaction while managing revenue, utilization, and margin targets.
The role focuses on driving the adoption of the Virtual Pricing Director solution by engaging law firm leadership in strategic conversations about profitability and value delivery. Responsibilities include leading discovery-driven sales cycles and building trusted relationships with senior stakeholders like CFOs and COOs.
The Business/Technical Consultant is responsible for gathering client requirements, configuring software solutions, and managing the implementation process. They also provide technical guidance, deliver product training, and maintain strong client relationships to ensure project success.
The Project Manager is responsible for leading the planning and implementation of multiple small to mid-size software projects simultaneously. They will manage project budgets, resources, and timelines while providing regular progress reports to stakeholders.
The Implementation Specialist oversees the configuration, testing, and deployment of software solutions for clients. They serve as the primary point of contact, providing training and technical support to ensure successful system adoption.