ACD Connect, LLC

Support Specialist - W

ACD Connect, LLC · Full Time · 11 days ago

ACD Connect, LLC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Provide multi-channel support to veterans and their families by assessing needs, verifying eligibility, and coordinating access to recovery programs. Maintain accurate data in internal systems and handle crisis situations, including suicide prevention.

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Support Specialist - P - Evening hours 1:30-10pm Mon-Sat/Sun 11-8 pm

ACD Connect, LLC · Full Time · 14 days ago

ACD Connect, LLC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Handle inbound customer calls and emails to provide support for general portal and billing queries. Guide users through troubleshooting and navigating company products and services.

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Spanish Bilingual Support Specialist - P - Evening hours 1:30-10pm Mon-Sat/Sun 11-8 pm

ACD Connect, LLC · Full Time · 20 days ago

ACD Connect, LLC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

Handle inbound calls and emails to provide general portal and billing support for non-profit clients. Guide users through troubleshooting and navigate company sites to resolve queries and update account information.

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Support Specialist - NY French Bilingual

ACD Connect, LLC · Full Time · 2 months ago

ACD Connect, LLC

🌎 United States 💵 $21 - $23 per hour ⭐ 2-5 yrs exp 💼 Support

Deliver professional customer support via phone, chat, email, and SMS while navigating multiple systems to document interactions. Maintain strict data privacy and compliance standards while contributing to a team-oriented remote environment.

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Part Time Support Specialist - NY

ACD Connect, LLC · Full Time · 2 months ago

ACD Connect, LLC

🌎 United States 💵 $21 - $23 per hour ⭐ 2-5 yrs exp 💼 Support

Deliver professional customer support via phone, chat, email, and SMS while resolving inquiries with empathy and efficiency. Navigate multiple systems to document interactions in real time while adhering to strict data privacy and compliance standards.

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Full Time Support Specialist - NY

ACD Connect, LLC · Full Time · 2 months ago

ACD Connect, LLC

🌎 United States 💵 $21 - $23 per hour ⭐ 2-5 yrs exp 💼 Support

Deliver professional customer support via phone, chat, email, and SMS while resolving inquiries with accuracy and empathy. Navigate multiple systems to document interactions in real time while adhering to strict data privacy and client protocols.

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Support Specialist - NY Mandarin 普通话 Bilingual

ACD Connect, LLC · Full Time · 2 months ago

ACD Connect, LLC

🌎 United States 💵 $21 - $23 per hour ⭐ 2-5 yrs exp 💼 Support

Deliver professional, high-quality customer support via phone, chat, and email while navigating multiple systems to document interactions. Ensure all inquiries are resolved with accuracy and efficiency while adhering to strict data privacy and compliance protocols.

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Support Specialist - NY Spanish Bilingual

ACD Connect, LLC · Full Time · 2 months ago

ACD Connect, LLC

🌎 United States 💵 $21 - $23 per hour ⭐ 2-5 yrs exp 💼 Support

Deliver professional customer support via phone, chat, email, and SMS while resolving inquiries with empathy and efficiency. Maintain accurate documentation in systems while adhering to strict data privacy and compliance protocols.

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Support Specialist - NY Bangla Bilingual

ACD Connect, LLC · Full Time · 2 months ago

ACD Connect, LLC

🌎 United States 💵 $21 - $23 per hour ⭐ 2-5 yrs exp 💼 Support

Deliver professional customer support via phone, chat, and email while resolving inquiries with empathy and efficiency. Maintain accurate documentation in systems while adhering to strict data privacy and client protocols.

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Support Specialist - NY Urdu, Arabic, or Italian Bilingual

ACD Connect, LLC · Full Time · 2 months ago

ACD Connect, LLC

🌎 United States 💵 $21 - $23 per hour ⭐ 2-5 yrs exp 💼 Support

Deliver professional customer support via phone, chat, email, and SMS while resolving inquiries with empathy and efficiency. Maintain strict data privacy standards and document all interactions accurately within company systems.

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Remote Call Center Agent

ACD Connect, LLC · Full Time · 2 months ago

ACD Connect, LLC

🌎 United States ⭐ 0-2 yrs exp 💼 Support

The agent is responsible for answering incoming calls and emails to assist customers with inquiries, complaints, and donation processing. They must also document interactions, identify trends, and escalate complex issues to management.

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