Provide high-quality technical support to external clients via phone, chat, and desktop sharing using a ticket tracking system. Conduct in-depth investigations to troubleshoot issues, determine root causes, and deliver effective solutions while acting as a client advocate.
Build a new AI-enabled demand generation channel from the ground up, including strategy, tooling, and outreach execution. Partner with the AI and analytics team to measure commercial impact and optimize performance through rigorous experimentation.
You will manage and evolve the marketing data platform while designing and deploying AI agents and applications on Google Cloud. This role involves ensuring data integrity, implementing engineering best practices, and collaborating with cross-functional teams to drive business growth.
You will own and evolve the marketing data platform while designing and deploying AI agents on Google Cloud to automate marketing and product workflows. You will also uphold engineering best practices and ensure data security and governance across the entire stack.
The analyst will manage accounts receivable by performing reconciliations, processing payments, and communicating with customers to resolve invoicing issues. They will also collaborate with internal departments to validate account discrepancies and suggest process improvements.
You will own inbound mid-market opportunities and lead prospects through the full sales cycle from initial contact to closing contracts. Additionally, you will collaborate with internal teams to demonstrate product functionality, provide pricing quotes, and maintain accurate records in sales systems.
Lead and mentor a team of outbound Enterprise Sales Executives to drive new business and exceed sales quotas. Build strategic relationships with C-level executives and manage the end-to-end sales pipeline to ensure consistent growth.
The Strategic Account Manager will build and maintain relationships with key decision-makers to execute strategic account plans that drive upsell and cross-sell opportunities. They will collaborate with internal teams to manage the sales pipeline from discovery to closed-won while monitoring market and competitor activities.
The Strategic Account Manager will build and execute strategic account plans to drive upsell and cross-sell opportunities within large, complex organizations. They will collaborate with internal teams to manage the sales pipeline and ensure customer success while mitigating churn.
The Implementation Project Manager owns the end-to-end software implementation process for new clients, including gathering requirements and establishing project timelines. They act as the primary point of contact, providing training, troubleshooting hurdles, and managing cross-departmental collaboration to ensure successful product rollout.
The Account Manager will drive revenue growth by managing a book of business, focusing on upsells, cross-sells, and contract renewals. They are responsible for maintaining client relationships, managing the sales pipeline, and aligning Absorb solutions with client business goals.
The Account Manager will drive revenue growth by identifying upsell and cross-sell opportunities within an assigned book of business. They are responsible for negotiating contract renewals, managing the sales pipeline, and fostering strong, long-term client relationships.
The Presales Solutions Engineer will perform technical online demonstrations and customize trial portals to showcase the LMS platform. They will also collaborate with sales teams to solve integration questions and respond to technical RFIs for prospective enterprise clients.
The Account Executive will manage inbound sales opportunities by guiding prospects through the sales funnel and demonstrating the Absorb LMS platform. They are responsible for maintaining customer relationships, negotiating contracts, and collaborating with internal teams to drive business growth.
The Client Success Manager will own client relationships while driving product adoption and serving as an L&D practitioner to scale learning programs. They will monitor client health, identify expansion opportunities, and consult with clients to ensure measurable ROI from the LMS platform.
You will lead the core product management organization by translating company strategy into actionable roadmaps and outcomes. Additionally, you will mentor a team of product managers while driving AI adoption across product workflows to improve efficiency and strategic impact.
Lead, mentor, and develop a team of outbound Business Development Representatives to drive sales performance and meet pipeline goals. Optimize prospecting workflows and outbound campaigns while fostering a culture of accountability and continuous improvement.
You will manage the end-to-end software implementation process for new clients, acting as their primary point of contact and educator. This involves gathering requirements, providing in-depth LMS training, and coordinating cross-departmental resources to ensure successful project rollouts.
The Business Development Representative will source and qualify new outbound leads to drive growth for the company's learning management solutions. They will execute call and account plans while maintaining CRM data to meet and exceed sales quotas.
The Mid-Market Account Manager will drive revenue growth by managing a book of business, focusing on upsells, cross-sells, and contract renewals. They are responsible for building strong client relationships, managing the sales pipeline, and ensuring clients effectively utilize the Absorb platform.
The Mid-Market Account Manager will drive revenue growth by managing a book of business, focusing on upsells, cross-sells, and contract renewals. They are responsible for building strong client relationships, managing the sales pipeline, and aligning Absorb solutions with client business goals.
Own and optimize Zuora Billing and the Salesforce integration to ensure a seamless quote-to-cash process. Partner with Finance and Sales teams to improve billing accuracy, automation, and revenue operations.
Own and optimize Zuora Billing and the Salesforce integration to ensure a seamless quote-to-cash process. Partner with Finance and Sales teams to improve billing accuracy, automate operations, and manage subscription lifecycles.
