The Director of Customer Enablement will lead the function responsible for customer education, onboarding, and product adoption to drive measurable value and revenue expansion. They will oversee the Absorb Academy, build customer community programs, and partner with cross-functional teams to improve retention and engagement.
Absorb
33 Remote Job Openings at Absorb
The Director of Customer Enablement will lead customer education and enablement programs to drive product adoption, retention, and expansion. This role involves scaling the Absorb Academy and partnering with cross-functional teams to ensure customers realize measurable value from the platform.
The Presales Solutions Engineer will conduct technical online demonstrations and customize trial portals to showcase the LMS platform. They will also collaborate with sales teams to solve integration questions and respond to technical questionnaires for prospective clients.
The Presales Solutions Engineer will conduct technical online demonstrations and customize trial portals to showcase the LMS platform to prospective clients. They will also collaborate with sales teams to solve integration questions, troubleshoot technical issues, and assist in responding to RFIs.
Develop and execute customer marketing programs to drive adoption, retention, and expansion while leading a team of marketers. Collaborate with cross-functional teams to create personalized customer journeys and advocacy initiatives that strengthen brand loyalty.
The role involves managing a BigQuery data warehouse and dbt-based transformations to ensure reliable data governance. Additionally, the engineer will design and deploy AI agents and applications on Google Cloud to automate marketing and product workflows.
Lead the strategy, storytelling, and go-to-market execution for the product portfolio with a heavy focus on AI transformation. Oversee product marketing, GTM enablement for all teams, and the marketing design function to drive revenue and market differentiation.
Lead the intersection of product, sales, and customer success to convert pipeline into customers and drive revenue expansion. Oversee product marketing, solution engineering, and analyst relations to translate product advantages into measurable growth.
Lead the manual and automated QA testing of software using AI-augmented practices and spec-driven development. Design and execute automation scripts while building AI agentic workflows and running evaluations for AI-powered features.
Own and optimize Zuora Billing and the Salesforce integration to ensure a seamless quote-to-cash process. Partner with Finance and Sales teams to improve billing accuracy, automation, and revenue operations.
Lead and mentor a team of Account Managers to drive client retention, expansion, and long-term value across North America. Develop strategic account plans and collaborate cross-functionally to align platform solutions with client objectives.
Lead and mentor a team of Account Managers to drive client retention, expansion, and long-term value across North America. Develop strategic account plans and collaborate cross-functionally to align platform solutions with client objectives.
Own the positioning, messaging, and go-to-market strategy for a portfolio of product bets in collaboration with GTM leads. Act as the voice of the customer to influence the product roadmap and develop sales enablement materials to drive revenue.
Drive growth by expanding customer adoption and uncovering upsell and cross-sale opportunities within a book of business. Focus on protecting and increasing revenue through strong retention practices and managing client contract renewals.
Drive growth by expanding customer adoption and uncovering upsell and cross-sale opportunities within a book of business. Focus on protecting and increasing revenue through strong retention practices and strategic relationship management.
Lead and nurture a high-performing account management team focused on client renewals, upselling, and expansion opportunities. Manage operational metrics and collaborate cross-functionally to drive net dollar retention and strategic growth.
Lead the Account Management team to drive client renewals, upsells, and expansion opportunities to grow net dollar retention. Manage operational metrics, recruit and nurture talent, and build trusted advisor relationships with senior client stakeholders.
Lead the construction of the marketing website by blending visual design and front-end engineering to create accessible, performant web experiences. Oversee the implementation of components in a Webflow-based stack and maintain consistency across marketing sites and custom web apps.
Lead the intersection of product, sales, and customer success to convert pipeline into customers and drive revenue expansion. Oversee product marketing, solution engineering, and analyst relations to translate product advantages into market growth.
Own and optimize Zuora Billing and the Salesforce integration to ensure a seamless quote-to-cash process. Partner with Finance and Sales teams to improve billing accuracy, automate operations, and manage subscription lifecycles.
Lead the development of the Data platform and API, focusing on scalability, performance, and architectural integrity. Mentor other developers and drive technical activities within an Agile environment, including design, code reviews, and AI-assisted development.
Lead and nurture a high-performing account management team focused on client renewals, upselling, and expansion opportunities. Manage operational metrics and collaborate with marketing to drive qualified leads and grow net dollar retention.
Lead and nurture a team of account managers to drive client renewals, upselling, and expansion opportunities. Manage operational metrics and collaborate with marketing to grow the pipeline and increase net dollar retention.
Lead the construction of the marketing website by blending visual design and front-end engineering to create accessible, performant web experiences. Oversee the implementation of components in a Webflow-based stack and maintain consistency across Next.js applications.
Build and maintain strong relationships with key decision-makers in strategic accounts to drive expansion and upsell opportunities. Collaborate with internal teams to execute account plans and mitigate churn while becoming an expert in the Absorb LMS platform.
Lead and coach a team of Account Executives to manage full sales cycles and exceed revenue targets within the EMEA region. Drive strategic growth by building brand presence and collaborating with cross-functional teams to ensure a high-quality customer experience.
Lead and coach a team of Account Executives to manage full sales cycles and exceed revenue targets within the EMEA region. Drive strategic growth by building brand presence and collaborating with cross-functional teams to ensure a high-quality customer experience.
Lead and scale the enterprise sales organization across North America and EMEA to drive high-quality revenue growth and new logo acquisition. Oversee a team of directors and account executives while refining GTM strategies and managing complex SaaS deals.
Lead and scale the enterprise sales organization across North America and EMEA to drive high-quality revenue growth and new logo acquisition. Manage a team of directors and account executives while refining GTM strategies and engaging in high-value strategic deals.
Lead the strategy, storytelling, and go-to-market execution for the product portfolio with a heavy focus on AI transformation. Manage product marketing, GTM strategy, product enablement for all GTM teams, and the marketing design function.
The Strategic Account Manager is responsible for building trust with key decision-makers and executing strategic account plans to drive upsell and cross-sell opportunities. They collaborate with internal teams to manage the sales pipeline from discovery to closing while mitigating customer churn.
The manager will design and scale customer engagement programs, including community initiatives, webinars, and events to drive participation. They will also build and manage scalable advocacy programs such as review generation and testimonial collection to amplify the customer voice.
This role involves owning and evangelizing the strategy for the Enterprise Customer Education segment by deeply understanding the market and uncovering high-impact opportunities through data and research. The Principal Product Manager will also guide execution, build alignment with senior leaders, and provide strategic guidance to other Product Managers across the segment.