Sales Account Manager (Food Ingredients / Fully Remote / Penang)

We are looking for a Sales Account Manager to manage key customer accounts, develop new business opportunities, and drive sustainable sales growth across the B2B food manufacturing sector.

KEY RESPONSIBILITIES:

Account Management

• Manage and develop existing customer accounts to achieve sales and revenue targets.
  
• Build and maintain strong, long-term relationships with key customers and decision-makers.
  
• Understand customer requirements and provide appropriate product and ingredient solutions.
  
• Handle customer enquiries, quotations, negotiations, orders and commercial follow-ups.
  
• Monitor customer satisfaction and resolve issues in collaboration with relevant internal teams.
  

Business Development

• Identify and develop new business opportunities within the food manufacturing industry.
  
• Prospect and establish relationships with potential customers, including food manufacturers and food processing companies.
  
• Conduct customer visits, product presentations and business discussions.
  
• Follow up on leads, samples, product trials and sales opportunities through to successful conversion.
  
• Develop and maintain a healthy sales pipeline to support business growth.
  

Market & Product Development

• Monitor market trends, competitor activities and customer requirements.
  
• Identify opportunities for new products, applications and market segments.
  
• Work closely with R&D, Technical, QA and other internal teams to support customer product development and application requirements.
  
• Provide regular sales forecasts, market feedback and account updates to management.
  

Requirements

Benefits