Remote Customer Support Manager Jobs

60 Customer Support Manager jobs available for remote work from home. Apply for positions such as Manager, Customer Support - LATAM, Sr. Manager, Customer Support (Hybrid - Toronto) or (Remote - US), Sr. Customer Support Manager and more! Discover the best work-from-home or hybrid, full- and part-time jobs.

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Remote Customer Support Manager Jobs (60)

Search = Customer Support Manager

Manager, Customer Support - LATAM

Third-Party Job Posts · Full Time · 1 Week Ago
Third-Party Job Posts
🌎 Argentina, Chile, Colombia, Italy, Mexico, Peru ⭐ 2-5 yrs exp 💼 Support
Lead and develop a team of Customer Support Leads to provide exceptional service to hoteliers. Manage complex escalations and drive key support metrics like CSAT and NPS while partnering with Product and Engineering teams.
ClearGov is hiring for remote Sr. Manager, Customer Support (Hybrid - Toronto) or (Remote - US)

Sr. Manager, Customer Support (Hybrid - Toronto) or (Remote - US)

ClearGov · Full Time · 1 Week Ago
ClearGov
🌎 United States 💵 $110K - $125K per year ⭐ 5-10 yrs exp 💼 Support
Lead and scale a high-performing technical support team while optimizing Zendesk workflows and ticketing operations. Act as the primary escalation point for complex issues and collaborate with Product and Engineering teams to improve the software based on customer feedback.
Motorola Solutions is hiring for remote Sr. Customer Support Manager

Sr. Customer Support Manager

Motorola Solutions · Full Time · 1 Week Ago
Motorola Solutions
🌎 United States 💵 $80000 - $110K per year ⭐ 5-10 yrs exp 💼 Support Customer Support Manager
The Senior Customer Support Manager acts as the primary contact for clients to ensure high satisfaction and compliance with Service Level Agreements. They manage Enterprise Market contracts, drive service growth through strategic account planning, and coordinate with project managers for seamless service transitions.

Manager, Customer Support Engineering

Fivetran · Full Time · 2 Weeks Ago
Fivetran
🌎 Australia ⭐ 5-10 yrs exp 💼 Support
Lead and develop a team of Customer Solutions Engineers across the APJ region to provide high-quality technical support for enterprise customers. Strategize support processes and collaborate cross-functionally to drive product adoption and enhance customer satisfaction.

Sr Manager, Customer Support - EdTech/Online Learning Products

Cengage Group · Full Time · 2 Weeks Ago
Cengage Group
🌎 United States 💵 $78000 - $110K per year ⭐ 5-10 yrs exp 💼 Support
Oversee daily operations of the ed2go customer support team, managing a remote workforce of 30 employees and offshore resources. Focus on maintaining service levels, monitoring operational metrics, and improving the overall learner experience across multiple channels.

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ClearGov is hiring for remote Sr. Manager, Customer Support (Hybrid-Toronto) or (Remote- US)

Sr. Manager, Customer Support (Hybrid-Toronto) or (Remote- US)

ClearGov · Full Time · 3 Weeks Ago
ClearGov
🌎 United States 💵 $110K - $125K per year ⭐ 5-10 yrs exp 💼 Support
Lead and scale a high-performing technical support team while optimizing Zendesk workflows and ticketing operations. Act as the primary escalation point for complex issues and collaborate with Product and Engineering teams to improve the software based on customer feedback.
ClearGov is hiring for remote Sr. Manager, Customer Support (Hybrid-Calgary/Toronto) or (Remote- US)
🌎 United States 💵 $110K - $125K per year ⭐ 5-10 yrs exp 💼 Support
Lead and scale a high-performing technical support team while optimizing Zendesk workflows and ticketing operations. Act as the primary escalation point for complex issues and collaborate with Product and Engineering teams to improve the software based on customer feedback.
Fullscript is hiring for remote Workforce Management Manager, Customer Support

Workforce Management Manager, Customer Support

Fullscript · Full Time · 4 Weeks Ago
Fullscript
🌎 Canada 💵 90000 - 105K per year ⭐ 5-10 yrs exp 💼 Support
The role involves building the structure and operating rhythm for the Workforce Management function to support service quality and operational efficiency. Key duties include owning forecasting, capacity planning, and designing scheduling and routing strategies across multiple support channels.
The Job Sauce is hiring for remote Customer Support Manager - LoveStream.io

Customer Support Manager - LoveStream.io

The Job Sauce · Full Time · 5 Weeks Ago
The Job Sauce
🌎 United States ⭐ 2-5 yrs exp 💼 Support Customer Support Manager
The role involves managing day-to-day customer support operations and leading a distributed team of part-time representatives. The manager will serve as the primary escalation point and work cross-functionally to scale support processes and improve the customer experience.
Green Umbrella Recruitment is hiring for remote Sales & Customer Support Manager

Sales & Customer Support Manager

Green Umbrella Recruitment · Full Time · 5 Weeks Ago
Green Umbrella Recruitment
🌎 Finland ⭐ 2-5 yrs exp 💼 Sales Customer Support Manager
Manage the sales pipeline and support employers in completing subscriptions for a video resume portal. This includes attending sales calls, conducting onboarding, and ensuring clients receive necessary support.
Motorola Solutions is hiring for remote Sr Customer Support Manager

Sr Customer Support Manager

Motorola Solutions · Full Time · 6 Weeks Ago
Motorola Solutions
🌎 Canada 💵 100K - 105K per year ⭐ 2-5 yrs exp 💼 Support Customer Support Manager
Manage business operations for assigned public safety customer contracts, focusing on forecasting, contract renewals, and service delivery. Act as the primary point of contact to ensure SLA compliance and maintain strong relationships with customers and subcontractors.

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STERIS Corporation is hiring for remote Manager, Customer Technical Support

Manager, Customer Technical Support

STERIS Corporation · Full Time · 2 Weeks Ago
STERIS Corporation
🌎 United States 💵 $85000 - $105K per year ⭐ 5-10 yrs exp 💼 Support
Oversees a team of 20-30 Technical Support Specialists providing support for Sterile Processing Workflow software. Manages escalations, coordinates 24/7 staffing, and ensures project implementations meet internal and customer SLAs.
Motorola Solutions is hiring for remote Sr Customer Support Manager/System Manager

Sr Customer Support Manager/System Manager

Motorola Solutions · Full Time · 6 Weeks Ago
Motorola Solutions
🌎 Canada 💵 100K - 105K per year ⭐ 2-5 yrs exp 💼 Support Customer Support Manager
Manage business operations for assigned customer contracts to ensure satisfaction and SLA compliance for Public Safety customers. Responsibilities include forecasting, contract renewals, managing subcontractors, and coordinating service delivery transitions.
1Password is hiring for remote Manager, Quality Assurance, Customer Support

Manager, Quality Assurance, Customer Support

1Password · Full Time · 13 hours ago
1Password
🌎 Canada, United States 💵 $147K - $213K per year ⭐ 5-10 yrs exp 💼 Software Development
Lead the evolution of the QA program by defining frameworks, processes, and operational strategies to ensure high-quality customer support. Leverage AI-powered tooling to analyze interactions and drive continuous improvements across human and AI-generated customer experiences.
Hire Hangar is hiring for remote Senior Customer Support / Customer Experience Manager (E-commerce)

Senior Customer Support / Customer Experience Manager (E-commerce)

Hire Hangar · Full Time · 3 Days Ago
Hire Hangar
🌎 South Africa 💵 $1700 - $2200 per month ⭐ 5-10 yrs exp 💼 Support
Lead and optimize end-to-end customer support and CX operations for a growing e-commerce business. This includes managing Zendesk workflows, implementing AI-driven support tools, and collaborating cross-functionally to improve the overall customer journey.
Septeo CNEE is hiring for remote Customer Support & Success Manager (m/f/d) – Legal B2B Software, remote, English & Polish speaking
🌎 Germany, United States ⭐ 2-5 yrs exp 💼 Support
Serve as the primary contact for international customers to resolve technical issues and optimize the use of the Amberlo legal practice management software. Collaborate with product and development teams to translate customer feedback into product improvements and deliver training sessions.

Customer Success & Support Manager

Flatrock · Full Time · 2 Weeks Ago
Flatrock
🌎 United Kingdom ⭐ 2-5 yrs exp 💼 Sales
Manage the end-to-end customer journey post-sales, focusing on onboarding, implementation coordination, and long-term adoption. Act as a trusted advisor to translate business needs into technical outcomes while collaborating across internal teams to ensure customer success.

Customer Support Strategic Program Manager

Mercury · Full Time · 6 Weeks Ago
Mercury
🌎 Canada, United States 💵 $109K - $152K per year ⭐ 5-10 yrs exp 💼 Product Program Manager
Drive strategic and operational programs to improve customer and agent experiences within the Customer Experience organization. Partner cross-functionally to operationalize ambiguous initiatives and create scalable workflows and systems.

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SocialPilot is hiring for remote Customer Support Manager-B2B Saas (US Shift)

Customer Support Manager-B2B Saas (US Shift) 14 APPLICANTS

SocialPilot · Full Time · 18 Weeks Ago
SocialPilot
The manager will ensure consistent, high-quality customer support across all channels by maintaining standards, acting as an escalation point for complex issues, and monitoring team performance metrics like KPIs, SLAs, and CSAT. They will also be responsible for developing and improving support processes and collaborating cross-functionally while handling support tickets as an individual contributor when necessary.

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