Zocks

You will build and lead a high-caliber team of Enterprise Customer Success Managers to drive adoption, value realization, and growth for strategic financial services clients. Additionally, you will design engagement playbooks, manage executive relationships, and collaborate cross-functionally to influence the product roadmap.

Partner with leadership at large financial institutions to implement practice management strategies and scalable adoption programs. Lead in-person and virtual sessions to drive AI adoption and represent the company as a subject-matter expert at industry events.