The Business Development Representative will generate high-quality pipeline by executing targeted outbound activities and managing lead follow-up processes. They will work closely with sales teams to develop strategies that address customer pain points related to mobile security.
The Regional Account Manager will drive revenue through new logo acquisition and upsell opportunities while acting as a liaison between business development and support teams. They are responsible for managing account metrics, representing the client perspective in strategy meetings, and ensuring successful customer onboarding and delivery.
The role involves building and maintaining automation frameworks while performing vulnerability assessments and mobile threat defense testing. You will collaborate with developers to execute test cases, track defects, and ensure high-quality, secure software releases.
The Customer Support Engineer will act as a technical expert to diagnose and resolve customer issues while maintaining high satisfaction levels. They will collaborate with internal product, development, and DevOps teams to manage risks and provide feedback for product improvements.
Manage post-sale relationships for public sector clients, focusing on renewals, expansion, and product adoption. Act as a trusted advisor to ensure customer satisfaction and facilitate smooth solution rollouts.
Manage post-sale relationships for Federal and SLED customers to ensure renewals, adoption, and business value. Act as a trusted advisor by managing escalations, gathering product feedback, and overseeing deployment planning.
