251-500 employees
Identify and mitigate infrastructure security risks, harden production environments, and improve secure-by-default practices across data, endpoints, tools, and processes. Develop and audit Terraform and security tooling, manage vulnerability and misconfiguration remediation, and partner with engineering and platform teams on incident response and secure infrastructure initiatives.
Own the reliability, performance, observability, and resilience of Zapier’s MySQL, PostgreSQL, and Redis data infrastructure, including on-call escalation and internal customer support. Set technical direction, improve infrastructure automation and developer standards, advise product teams on data architecture, and grow the team’s database reliability practices through design reviews, documentation, and mentoring.
Lead the enterprise go-to-market strategy for new products like Sidekick and define commercial packaging from design through to general availability. Collaborate with sales, product, and marketing teams to shape the enterprise narrative, support competitive deals, and translate product updates into field-ready materials.
The People Business Partner will serve as a strategic partner to leaders in Data and Product, managing organizational design, workforce planning, and talent reviews. They will also drive people processes and provide expert advice on complex employee relations and performance matters across EMEA jurisdictions.
Design and produce motion assets across product explainers, website animations, and social media content. Build scalable motion systems, guidelines, and component libraries to enable cross-functional teams to ship motion work independently.
The Senior Manager, Build Operations will lead the function that surfaces insights, accelerates delivery, and reduces operational drag for engineering and product teams. They are responsible for designing operating models, managing cross-functional programs, and building visibility layers to ensure organizational alignment.
The Automation Strategist will guide enterprise customers in developing and deploying automation and AI-enabled strategies to drive business value. They will manage stakeholder relationships, identify high-value use cases, and ensure the successful implementation of scalable orchestration frameworks.
The Finance Manager will own end-to-end marketing FP&A, including headcount planning, budget building, and actuals tracking. They will also serve as an embedded business partner to marketing leadership to analyze channel ROI and sales pipeline performance.
The Legal Counsel will provide practical legal advice on commercial, compliance, data privacy, and employment matters while leading efforts to incorporate automation and AI into legal operations. They will partner with various internal teams to draft and negotiate contracts and ensure global regulatory compliance.
You will lead the creation of a high-velocity experimentation engine to drive business impact across the top of the funnel. You will also define and execute an AI-first design strategy that integrates creative work with core growth metrics like acquisition and conversion.
You will serve as a senior technical partner to enterprise customers, designing and building reliable automations to solve complex business problems. Additionally, you will act as a customer advocate within Zapier, providing feedback to Product and Engineering teams to improve the enterprise experience.
You will own the full sales cycle for mid-market accounts, from prospecting to closing, while selling Zapier's AI-powered automation platform. You will also build relationships across organizations and help shape the go-to-market strategy for the mid-market segment.
Lead the GTM Analytics team to provide trusted insights and improve decision-making across Marketing, Sales, and Customer Operations. Manage embedded analysts while building scalable, self-service analytics assets and AI-assisted data workflows.
The representative will primarily engage customers via live chat (4+ hours daily) and calls/emails to showcase Zapier as a solution, leading demos to inspire automation use-cases and guide users through the purchase process. Success involves qualifying leads for other teams and directly converting customers.
The Benefits Manager will lead Zapier’s global benefits and leave programs, ensuring they remain competitive, compliant, and financially sustainable. This role involves designing innovative programs that enhance the employee experience while managing organizational resources effectively.
