Volvo Group

Provide diagnostic, service, and programming support to dealers and fleets for Volvo and Mack truck brands. Manage technical cases and collaborate with engineering to develop long-term product solutions and containment strategies.

Lead aftermarket parts sales growth and manage a portfolio of over 300 customer accounts across the Western region. Drive revenue and market share through strategic account management and collaboration with branch operations.

The Service Controller supports the North American Service network by managing month-end processes, financial reporting, and KPI tracking. They collaborate with operational teams to provide financial insight and participate in the budgeting and estimation processes.