The Project Coordinator manages the end-to-end delivery of business and multi-dwelling unit projects, serving as the primary point of contact for customers and internal teams. They are responsible for project intake, documentation, milestone tracking, and ensuring successful installation and billing readiness.
The Customer Service Representative acts as the primary point of contact for customer inquiries, including billing, account setups, and service modifications. They are responsible for managing support tickets, resolving past-due accounts, and collaborating with internal teams to ensure effective issue resolution.
The Fiber Designer is responsible for creating complex fiber optic splicing plans and maintaining the integrity of physical and logical network documentation. They will also collaborate with project managers and contractors while providing technical support and auditing construction close-out packages.
The analyst will support executive decision-making by managing operational and network reporting, including expense tracking and metric validation. They will also maintain board deliverables, refine quarterly forecasts, and oversee CRM data governance to ensure operational accuracy.
The Director of Network Implementation manages a high-performing team responsible for the end-to-end delivery of complex fiber infrastructure projects. They oversee vendor relationships, project budgets, and schedules while acting as a primary operational partner for key client accounts.
The role involves designing customized fiber network solutions for hyperscale and carrier accounts while serving as the technical bridge between client requirements and operational capabilities. You will partner with sales teams to conduct discovery meetings and collaborate with engineering and operations to ensure technical feasibility.
The Finance Associate will support budgeting, forecasting, and management reporting while assisting with M&A activity and capital planning. They will also track key fiber business metrics and partner with accounting to ensure accurate monthly closes.
The NOC Engineer Tier III ensures network reliability and uptime across national fiber and IP transport infrastructure. They lead advanced troubleshooting, manage multi-vendor environments, and mentor Tier I/II personnel.
This role serves as the central authority for operational risk mitigation and HR compliance across a portfolio of telecommunications and construction businesses. Key duties include managing insurance strategies to reduce EMOD and architecting a corporate HR framework to minimize legal liability.
Lead and coach a team of outside sales representatives to meet and exceed sales targets through door-to-door solicitation. Drive new revenue by actively engaging in prospecting and aligning sales efforts with marketing campaigns.
Manage operational aspects of active metro and longhaul fiber networks, including NOC management and outage response. Oversee scheduled maintenance, develop system uptime policies, and serve as the primary escalation point for network issues.
The Assistant Treasurer manages daily cash positioning, liquidity forecasting, and treasury controls across all entities. They are also responsible for debt compliance reporting, maintaining lender relationships, and supporting capital markets activity.
The Senior Project Manager is responsible for managing the end-to-end delivery of large-scale fiber optic construction projects, including project timelines, budgets, and vendor coordination. This role also involves maintaining customer communications and ensuring successful fiber deployments that meet operational and financial targets.
