Act as the primary point of contact for business clients via email, chat, and phone to resolve software issues. Collaborate with product and engineering teams to address technical problems and identify recurring patterns to improve the platform.
The Accountant will manage month-end close processes, including fixed asset registers, prepayments, and intercompany reconciliations. They will also provide support for accounts payable, accounts receivable, and billing while ensuring all financial records are audit-ready.
The Product Marketing Lead will define and execute the go-to-market strategy, positioning, and messaging for Traild's global markets. They will also lead product launches, competitive intelligence, and sales enablement to drive growth and customer adoption.
The Channel Marketing Manager will own the go-to-market presence across North America by managing ERP partner ecosystems and driving pipeline through co-marketing and events. This role involves building partner toolkits, executing event calendars, and delivering internal sales enablement to ensure partner-sourced growth.
The Tax & Compliance Specialist will manage the group's multi-jurisdiction compliance calendar and coordinate with external tax advisors for various filings. They are responsible for maintaining accurate tax records, preparing statutory lodgements, and ensuring the company remains audit-ready across all operating regions.
Lead end-to-end mid-market SaaS implementations, managing project scope, timelines, and stakeholder expectations from scoping to go-live. Drive customer adoption and value realization while partnering with product and engineering teams to resolve technical challenges.
The Director of Compliance will define and execute the global compliance roadmap, serving as the designated BSA/AML Compliance Officer. They will manage banking partnerships, regulatory obligations, and internal controls to ensure secure and compliant product innovation.
