Provide 24/7 technical escalation coverage for customer incidents and system monitoring alerts. Collaborate cross-functionally to troubleshoot issues, maintain documentation, and improve the overall customer experience.
Torrero
7 Remote Job Openings at Torrero
The Risk Specialist will monitor player behavior to identify and mitigate fraud, bonus abuse, and financial risks across casino and betting products. They will also conduct investigations, maintain risk datasets, and collaborate with cross-functional teams to improve detection processes.
Remote - Customer Support Specialist (English Speaking, EU Time zone)
Torrero
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Full Time
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13 days ago
Torrero
You will manage incoming customer requests via live chat and identify user needs to provide effective solutions. Additionally, you will analyze product malfunctions, gather customer feedback, and collaborate with internal teams to ensure issue resolution.
Analyze product performance and user behavior across casino and sportsbook verticals to identify growth opportunities and risks. Build dashboards and reports to optimize key KPIs and provide data-driven recommendations for Product, Marketing, and Operations teams.
Design and automate distributed systems for collecting log events and loading data from various APIs. Manage data schemas, operate internal data warehouses, and collaborate with analysts to optimize reporting and analytic solutions.
Remote - Middle to Senior Python Developer - (Sports Team)
Torrero
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Full Time
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2 months ago
Torrero
The developer will make architectural decisions for the product backend and implement design, development, and testing. They are also responsible for monitoring production performance and optimizing the system for stability.
Remote - Middle to Senior Python Developer - (Core Team))
Torrero
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Full Time
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2 months ago
Torrero
The developer will make architectural decisions for the product backend and implement design, development, and testing. They are also responsible for monitoring production operations and optimizing system performance.
