The School Success Manager will guide district and charter school partners through the master scheduling process, providing end-to-end support and training. They will also manage strategic relationships, track success metrics, and collaborate with internal teams to ensure effective implementation and data integration.
The School Success Manager leads the customer-facing support model by guiding district and charter school partners through the master scheduling process. They are responsible for managing account portfolios, facilitating onboarding, and collaborating cross-functionally to ensure high levels of customer satisfaction and renewal.
You will design, build, and maintain core optimization technology and full-stack systems to power school scheduling. Additionally, you will lead technical projects, mentor junior engineers, and operationalize the product for scale.
You will own the product strategy for the optimizer, collaborating with engineers to refine core algorithms and model-builders. You are responsible for defining product requirements, measuring performance metrics, and ensuring the user experience effectively communicates complex scheduling tradeoffs.
The Director of Engineering will provide strategic leadership for multiple product squads, ensuring the delivery of high-quality technical solutions and business goals. They are responsible for managing team growth, retention, and performance while overseeing critical architectural decisions and production stability.
The Account Executive will be responsible for winning new customers within the Mid-Market segment and managing the full sales cycle. They will also partner with CSM and Support teams to ensure successful onboarding and implementation for new clients.
The Account Executive will be responsible for acquiring new customers within the Mid-Market segment and managing the full sales cycle. They will also collaborate with the CSM and Support teams to ensure successful onboarding and implementation for new clients.
