The Clinical Specialist will engage with hospital clinical teams to provide strategic support for software implementation and analyze customer workflows. They are responsible for developing training plans, monitoring project progress, and acting as a liaison between clinical teams and internal departments.
Build and maintain centralized dashboards, standardized KPIs, and data pipelines that integrate organizational systems into a reliable source of truth. Analyze business performance, identify trends and operational improvements, and present actionable recommendations to stakeholders and senior leadership.
Lead customer-facing strategic pilots and proof-of-concept deployments, coordinating customer stakeholders and internal teams to define success criteria, manage execution, and gather feedback. Assess pilot outcomes with Business Intelligence and commercial partners, then share evidence-based recommendations to support go-to-market strategy and market expansion.
Build financial and commercial models to assess product investments, pricing, margins, and market expansions, and conduct market research to inform go-to-market decisions. Define pilot success measures and track launch performance, while collaborating with internal teams and external stakeholders to validate assumptions and align commercial strategy with clinical value.
The Sales Account Manager will develop new business relationships with healthcare professionals such as NICU managers and neonatologists to drive sales. They are responsible for executing sales strategies, managing the sales pipeline, and attending industry events to generate leads.
