Responsible for developing and performing all sales activities in an assigned region to achieve maximum profitability and growth. This includes executing sales plans, managing the customer lifecycle via Salesforce, and securing annual pond and lake management services.
Terminix
6 Remote Job Openings at Terminix
Acts as a subject matter expert in pest control to develop service delivery protocols and resolve complex quality and infestation issues. Coaches operations leaders and technicians while monitoring KPIs to improve customer retention and operational efficiency.
Handle inbound and outbound customer contacts via an omnichannel approach to resolve service, scheduling, and billing inquiries. Maintain customer relationships and coordinate with branch personnel and technicians to ensure high-quality service delivery.
Manage a portfolio of annual maintenance accounts by performing aquatic pesticide applications and conducting waterbody assessments. Provide technical support, develop management plans, and create technical reports for clients and regulatory bodies.
Responsible for the strategic and tactical management of category marketing programs to build brand equity and drive business results for the Pest Control Commercial Business. This includes leading go-to-market strategies, managing product launch plans, and collaborating with cross-functional teams to achieve revenue growth targets.
The Customer Service Representative acts as the primary point of contact to resolve customer concerns and provide professional assistance. Responsibilities include scheduling services, answering billing questions, and identifying opportunities to suggest service upgrades.
