The Customer Experience Manager will lead day-to-day CX operations across U.S. and EU markets, overseeing support teams, BPO vendors, and AI-enabled tools. They are responsible for driving customer satisfaction, managing budgets, and implementing strategies to improve retention and operational efficiency.
The Web Designer will build and update responsive websites using builders like Divi while collaborating with the internal team to meet client branding and performance goals. Responsibilities include optimizing web assets, implementing SEO best practices, and troubleshooting design issues post-launch.
