You will build and scale infrastructure by implementing standardized AWS footprints, universal CI/CD pipelines, and observability tools. Additionally, you will act as an engineering advocate to support product teams, manage on-call rotations, and ensure compliance with security standards.
The Clinical Navigator serves as the primary point of contact for members, delivering high-quality clinical navigation through telephonic and video-based interactions. They are responsible for conducting clinical assessments, building care plans, and driving member adherence to evidence-based treatment pathways.
The Care Advocate will conduct high-volume outbound calls to engage prospective patients and drive enrollment in the musculoskeletal care navigation program. They are responsible for documenting interactions, building rapport, and coordinating patient handoffs with internal care teams.
The Senior Workforce Management Analyst will manage forecasting, scheduling, and real-time adherence to ensure optimal staffing across care teams. They will also serve as the primary administrator for WFM tools and coordinate outbound calling campaigns with the Marketing team.
Certified Health Coaches provide one-on-one virtual coaching to members, supporting their recovery journeys through behavior change and skill-building. They are responsible for monitoring member progress, documenting communications, and collaborating with the clinical team to address member challenges.
The Care Advocate conducts high-volume outbound calls to engage patients and drive enrollment in the musculoskeletal care navigation program. They are responsible for documenting interactions, building rapport, and guiding patients through treatment pathways using motivational interviewing techniques.
The People Business Partner Lead serves as a strategic advisor to corporate leaders, managing organizational design, performance management, and talent strategy. They also own a dedicated People Team function and drive enterprise-wide programs to support business growth and employee effectiveness.
