The Customer Success Manager will own revenue growth within a portfolio of SMB and mid-market accounts by identifying and closing upsell and cross-sell opportunities. They will serve as the primary point of contact, guiding non-technical users through product adoption while translating complex technical feedback for internal teams.
Submit your resume to the Active Candidate Network to be considered for future job openings. Engage with the team to ensure your profile is matched with relevant career opportunities.
Generate qualified pipeline through proactive outbound prospecting and qualify inbound leads from marketing campaigns. Maintain accurate CRM records and coordinate with the Account Executive team to book product demos.
Execute full-cycle enterprise sales to C-suite executives by building multi-threaded relationships and navigating complex buying committees. Develop and present business cases that translate technical capabilities into measurable business outcomes while maintaining rigorous CRM discipline.
Execute full-cycle enterprise sales to C-suite executives and navigate complex buying committees to drive revenue. Lead product demonstrations and develop financial business cases to translate technical capabilities into measurable business outcomes.
