The Lifecycle Marketing Manager owns the strategy, execution, and measurement of multi-touch customer journeys to accelerate conversion and sales readiness. This role partners with sales and analytics teams to build repeatable nurturing capabilities across email, SMS, and other digital channels.
The Operations Administrator is responsible for processing service work orders, maintaining accurate customer account data, and ensuring inventory reconciliation. They also act as a primary escalation point for stakeholders and implement process improvements to enhance operational efficiency.
The supervisor leads and develops a team of after-hours customer experience representatives to ensure safe and efficient service for propane customers. They act as the primary escalation point for emergency incidents and complex service issues while monitoring team performance and operational metrics.
The Energy Budget Specialist manages customer budget plans and state energy assistance programs while providing high-quality customer service. Responsibilities include processing budget logs, reviewing payment plans, and collaborating with internal departments to resolve customer inquiries.
The Director of Commercial Sales is responsible for leading the U.S. sales organization to deliver profitable growth through new customer acquisition and market-share expansion. This role involves coaching six sales teams, establishing performance KPIs, and executing a national sales strategy to meet volume and margin targets.
The Tank Monitor Coordinator manages tank sensor inventory, transfers, and data reconciliation across various systems. They are responsible for resolving data discrepancies, coordinating with vendors, and providing status updates to field teams and management.
The Compensation Consultant will support job architecture, market analysis, and the administration of annual merit and incentive programs. They will partner with HR and senior leadership to provide data-driven compensation solutions and ensure regulatory compliance.
The Service Coordinator manages and optimizes field service operations by scheduling technicians and ensuring efficient service delivery. They act as the primary point of contact for customers, maintaining work orders and monitoring performance metrics to ensure operational excellence.
The HRIS Analyst is responsible for the configuration, maintenance, and technical support of HRIS modules including Core HR, Recruiting, and Compensation. They will manage data integrity, develop custom reports, and provide system training to end-users.
The Service Intake Representative serves as the primary point of contact for technical service requests, responsible for capturing details and initiating work orders. They also triage emergency incidents and collaborate with internal teams to ensure operational excellence and customer satisfaction.
Act as the primary point of contact for urgent and safety-related customer inquiries while navigating multiple systems to resolve complex issues. Collaborate with dispatch and field teams to ensure timely service and maintain accurate documentation of all interactions.
Act as the primary point of contact for customer inquiries, including urgent and safety-related concerns. Collaborate with internal teams and dispatch to coordinate service while maintaining accurate documentation.
Act as the primary contact for complex and urgent customer inquiries, coordinating with dispatch and field teams to ensure safe service. Manage sensitive situations, billing requests, and maintain detailed documentation across multiple systems.
Act as the primary contact for customer inquiries and safety concerns while coordinating service with dispatch and field teams. Manage complex requests regarding billing and payments while maintaining detailed documentation across multiple systems.
