Sun Auto Tire and Service

The Customer Engagement Specialist serves as the primary point of contact for customers, managing inbound inquiries via phone, chat, and social media. They are responsible for educating customers on services, scheduling appointments, and maintaining accurate records within the CRM system.

The Incentive Compensation Program Manager is responsible for the strategy, design, modeling, and administration of incentive programs to drive business performance. This role collaborates with HR, Finance, and Operations to ensure incentive plans are financially sound, compliant, and effectively communicated to teammates.

The Customer Engagement Specialist serves as the primary contact for customers, focusing on identifying needs and scheduling service appointments. They are responsible for managing customer records and resolving escalations to maintain brand loyalty.

The role focuses on the administration, configuration, and optimization of the organization's HR technology ecosystem. Key duties include managing system workflows, developing reporting solutions, and supporting enterprise integrations and technical testing.

Maintain and optimize over 50 websites by managing content, launching promotional campaigns, and configuring website components. Collaborate with cross-functional teams to improve user experience and search visibility using AI-assisted tools and SEO best practices.