You will design and deliver training programs while providing coaching to employees and managers. You will also manage complex employee relations cases and guide the organization through periods of change.
Own the Kubernetes application-delivery product from customer discovery and product definition through delivery, launch, and adoption, using customer evidence to prioritize problems and shape solutions. Partner with Engineering, Design, Product Marketing, Sales, Customer Success, and Support to run pilots, coordinate launches, and evaluate post-release adoption and feedback.
Administer the Product & Design tool stack, run product rituals and planning, and build KPI, adoption, and usability dashboards using SQL and analytics tools. Consolidate customer feedback, track requests through delivery or decline, coordinate releases across teams, and maintain product documentation and data standards.
Design and launch Spacelift's partner reseller program from the ground up, including deal registration and incentive structures. Manage end-to-end relationships with key partners like Ahead and Presidio while enabling their sales teams to effectively position Spacelift.
You will own and administer the product and design tool stack while managing core product process rituals and cross-functional release logistics. Additionally, you will build data dashboards and consolidate customer feedback to ensure product teams remain focused on decision-making.
Support customers across multiple channels by troubleshooting complex technical issues and isolating root causes. Partner with product and engineering teams to resolve issues while maintaining clear communication and documentation.
You will hire and lead a team of engineers to build a new Kubernetes application-delivery product while owning the architecture and technical strategy. You will collaborate with product management to prototype, test, and ship the product while ensuring high standards for reliability, security, and quality.
You will lead GTM enablement strategy across AEs, SEs, SDRs, Customer Success, and Partners to drive sales effectiveness. This includes owning the sales process, implementing MEDDPICC, and building business value assessment programs to support revenue growth.
You will own a defined product area from customer discovery through delivery, launch, and adoption. You will collaborate with cross-functional teams including Engineering, Design, and Sales to identify customer problems and deliver high-impact infrastructure solutions.
