The PSP Support Agent will monitor and maintain the stability of payment systems while processing customer requests via Jira and email. They are responsible for analyzing payment-related incidents, identifying patterns, and collaborating with internal teams to ensure reliable transaction processing.
Design and implement automated tests to validate data accuracy and pipeline reliability, including manual testing and automated scenarios written in Gherkin. Review requirements for testability, maintain QA documentation, and collaborate with Data Engineers, QA Engineers, business analysts, developers, and other product teams.
You will design and build sophisticated AI-enabled solutions, including RAG systems, autonomous agents, and Model Context Protocol integrations. Additionally, you will collaborate within an agile team to shape the architecture of the AI ecosystem and ensure the reliability of software services.
The Incident Response Analyst will participate in security incident response, perform triage, and execute tasks based on planning results. They are also responsible for developing playbooks, monitoring alerts in compliance with SLAs, and proposing optimizations for security tools and processes.
You will design and improve end-to-end employee experience processes by aligning recognition, listening, and culture initiatives into a consistent system. Additionally, you will lead employee research and collaborate with cross-functional stakeholders to simplify processes and enhance engagement.
You will be responsible for building and maintaining long-term client relationships while identifying business needs to propose effective solutions. Additionally, you will create development strategies and track key project metrics to ensure client satisfaction and growth.
You will analyze partnership agreements and perform financial reconciliations to ensure accurate reporting across game providers. Additionally, you will collaborate with internal teams to identify process improvements and provide data-driven insights for commercial decisions.
The role involves owning and developing the B2B CRM and email marketing strategy across the entire customer lifecycle. You will be responsible for building automated journeys, managing lead nurturing, and optimizing campaigns in HubSpot to drive pipeline conversion.
You will manage financial operations with Payment Service Providers, including reconciliations, liquidity monitoring, and settlement control. Additionally, you will contribute to process automation and provide ad hoc reporting for internal and external stakeholders.
The Data Analyst will analyze product and business metrics, user behavior, and performance changes to support strategic decision-making. Responsibilities include building BI dashboards, investigating data anomalies, and providing ad-hoc analytical support to stakeholders.
You will design, build, and evolve Ruby on Rails services for a high-throughput iGaming platform while integrating AI-augmented workflows. Additionally, you will own performance and reliability, mentor mid-level engineers, and contribute to technical architecture and planning.
The Senior Delivery Manager will lead software development teams by facilitating Agile practices, managing delivery risks, and ensuring timely execution of product features. They are responsible for coaching team members, optimizing delivery processes, and maintaining effective communication with stakeholders.
The specialist will lead the development of practical AI capabilities and adoption across the organization by creating learning programs and workshops. They will also partner with the AI Center of Excellence to translate technical AI concepts into actionable guidance for employees.
You will manage the full cycle of customer support and build long-term relationships with clients to ensure product adoption. Additionally, you will collaborate with the development team to prioritize the product backlog and provide technical guidance to partners.
You will design and build scalable backend solutions in Go while contributing to the architecture of high-load, business-critical systems. Additionally, you will collaborate within a Scrum team to conduct code reviews and participate in strategic technical decision-making.
You will develop high-quality, reusable frontend code for the Sportsbook platform while collaborating with cross-functional teams in an agile environment. Responsibilities include translating mockups into optimized code, conducting code reviews, and participating in backlog grooming.
Develop visual concepts, key visuals, and digital assets while maintaining and evolving the brand identity across various communication channels. Collaborate with the team to produce high-quality print and digital materials while utilizing AI tools to streamline workflows.
You will investigate and resolve product issues while focusing on long-term prevention and system stability. Additionally, you will automate manual customer requests and routine operations to streamline technical workflows.
The L1 Support Engineer will manage corporate equipment procurement, configuration, and maintenance while providing technical support for hardware and software issues. They are also responsible for user account administration, office access control, and maintaining accurate technical documentation.
The role involves supporting strategic cross-functional projects from planning through execution while coordinating with regulators and internal stakeholders. You will also manage project documentation, track regulatory obligations, and ensure timely delivery across multiple initiatives.
The Senior Copywriter will own the quality and delivery of written communications across PR and social media channels. Responsibilities include creating press releases, thought-leadership articles, and engaging social content while collaborating with internal experts.
The Product Manager will own and manage the product backlog and roadmap while driving feature delivery from discovery through post-launch evaluation. They will also lead operational workflows, improve team processes, and facilitate communication between business and development teams.
You will be responsible for investigating and resolving production issues while tuning system performance across high-load services. The role involves maintaining Kubernetes environments, improving observability, and developing internal tooling to reduce operational overhead.
You will manage client relationships and optimize payment operations by analyzing performance metrics and solving operational challenges. You will also collaborate with internal technical and business teams to ensure client needs are met and service quality is maintained.
The Senior Marketing Analyst will manage end-to-end B2B funnel analytics to optimize conversion performance and drive business growth. They will lead CRO and A/B testing initiatives while collaborating with cross-functional teams to improve reporting frameworks and data-informed decision-making.
You will contribute to the full development cycle of the internal ERP product, including design, implementation, and optimization of new modules. Additionally, you will collaborate with senior developers and business stakeholders to integrate systems and improve existing architecture.
You will lead and coordinate strategic cross-functional projects within the Special Projects Team to ensure efficient delivery aligned with business goals. Responsibilities include managing backlogs, planning sprints, and facilitating communication between stakeholders and technical teams.
The Senior PR Manager will plan and execute strategic communications initiatives to strengthen the global brand across international B2B markets. They will create high-quality content and build relationships with media outlets while collaborating with cross-functional teams to ensure consistent brand representation.
You will own end-to-end delivery for development teams, managing project managers and scrum masters while coordinating with product and engineering stakeholders. You are responsible for maintaining delivery health, managing release calendars, and fixing process breakdowns to ensure smooth production handoffs.
The Business Development Manager will drive growth across Asian markets by identifying new business opportunities and securing strategic partnerships. They will manage the full sales cycle and act as the primary brand ambassador for SOFTSWISS products in the region.
Lead the commercial strategy and growth initiatives for the Game Aggregator product to drive revenue and expand global market presence. Manage and mentor the Business Development team while building strategic relationships with industry stakeholders and partners.
The role focuses on driving top-of-funnel growth by identifying and qualifying prospective iGaming operators and partners across African markets. Responsibilities include conducting outreach, managing prospect lists in the CRM, and providing market intelligence to support the go-to-market strategy.
The role involves setting up and maintaining production and staging infrastructure while developing Gitlab CI pipelines. The engineer will collaborate with product teams to design complex IT systems and respond to monitoring events.
Coordinate Security Business Partners to translate cybersecurity strategy into actionable roadmaps and measurable targets across business units. Manage the security portfolio, track delivery, and align priorities between central security functions and the broader technology ecosystem.
Acts as the primary technical liaison between clients and internal teams to ensure stable platform operations and timely resolution of technical issues. Translates client feedback into actionable product improvements and proactively monitors system metrics.
Design and build scalable backend solutions in Go for a high-load sports betting platform. Collaborate on architectural decisions and ensure code quality through reviews and testable implementations.
Lead and optimize daily payment operations to ensure stability, transparency, and seamless execution across payment flows. Drive operational excellence through process automation, reporting, and the management of payment provider relationships.
Drive commercial growth in African markets by managing the full B2B sales cycle for iGaming solutions. Establish the company as a trusted partner through proactive prospecting, networking, and strategic partnership frameworks.
The role involves partnering with product teams to conduct threat modeling, risk assessments, and manual code reviews to ensure secure software deployment. Additionally, the engineer will tune automated security tools, triage bug bounty vulnerabilities, and provide actionable security guidance to developers.
