Sagen

Conduct comprehensive reviews of mortgage insurance applications to detect and prevent fraud. Collaborate with internal departments to develop fraud policies and deliver bilingual training to stakeholders.

Provide high-level customer service in a high-volume contact centre by answering mortgage insurance questions and providing premium quotes. Support the National Underwriting Centre by managing outstanding appraisals and assisting lender partners with Sagen systems.

The Sr. Underwriter is responsible for providing quality credit decisions on residential mortgage default insurance applications according to company guidelines. This includes reviewing appraisals, managing customer inquiries, and partnering with sales teams to provide credit expertise.

This role is responsible for driving sustainable growth and competitive advantage across Eastern Canada by developing and implementing innovative strategies based on analytics and market intelligence. Key duties include shaping regional sales strategies, building and developing a high-performing sales team through coaching, and ensuring alignment with enterprise priorities.