The Strategic Account Executive serves as the primary relationship owner for strategic client accounts, focusing on satisfaction, retention, and growth. They lead overall account strategy, coordinate across internal and external teams, and manage renewals, pricing negotiations, and performance reporting.
The Manager of Account Management leads and develops a team of Account Managers and Strategic Account Executives to improve account retention and meet performance standards. They partner with leadership to implement policies, manage client escalations, and drive client satisfaction and revenue growth.
The Senior HRIS Analyst serves as the primary administrator for HR systems, managing configurations, data integrity, and system integrations. They act as a liaison between the HR team and vendors while identifying process inefficiencies and providing technical support to users.
The Billing Manager oversees the end-to-end client billing process, ensuring accuracy in revenue recognition and timely invoice distribution. They are also responsible for supervising a team of 8-10 employees, managing billing technology tools, and collaborating with internal departments to ensure seamless financial operations.
The Account Manager serves as the primary point of contact for hospital and tribal clients, managing the client lifecycle and supporting in-house pharmacy implementations. They collaborate with internal teams to ensure client satisfaction, retention, and the delivery of accurate reporting and benefit plan consultations.
The Senior Workforce Analyst will build and maintain complex workforce models to align capacity with business demand and executive priorities. This role serves as the central point for real-time visibility into hiring progress, pipeline health, and organizational resource allocation.
