You will own the end-to-end architecture and delivery of integrations for the company's core AI platforms, including MCP servers and agent workflows. This role involves setting technical standards, managing the integration roadmap, and ensuring secure, scalable, and reliable production deployments.
You will own the full post-sale customer journey, including proactive onboarding, regular check-ins, and reactive support. Additionally, you will manage process documentation, track customer health metrics, and provide cross-functional feedback to shape the product roadmap.