The Associate Solution Consultant drives post-sale client implementations by configuring the RainFocus platform and designing solutions based on business requirements. They are also responsible for educating client administrators on toolsets and documenting solution designs and testing plans.
RainFocus
6 Remote Job Openings at RainFocus
The Senior UI Developer leads the architectural integrity of the platform's user interfaces and drives innovation by evaluating new technologies. They are responsible for mentoring junior staff and designing scalable front-end systems for enterprise-grade event applications.
The Client Care Analyst provides frontline technical support to customers by resolving inbound tickets and managing case lifecycles. They are responsible for maintaining high customer satisfaction through effective communication, documentation, and adherence to service level agreements.
Develop and maintain core product set with a focus on usability, security, and scalability. Collaborate closely with Product Management and UX to build thoughtful, client-facing experiences.
The Project Manager will own and drive project execution and value creation for clients by planning and driving software deployment, managing scope, goals, deliverables, and resources. This involves coordinating work streams, disentangling escalations, and ensuring project timelines are met for positive client outcomes.
The Project Manager will plan and drive project implementation, manage project scope, goals, and deliverables, and ensure achievement of project timelines and positive client outcomes. They will also document project activities, communicate status to stakeholders, and provide change management support for clients.