Quantrics Enterprises Inc.

Design, develop, and optimize RPA solutions using Automation Anywhere and Excel VBA to automate business processes. Collaborate with stakeholders to analyze requirements and maintain comprehensive process documentation.

Design and deliver ServiceNow OMT solutions to support the Cornerstone program and business requirements. Integrate ServiceNow with external systems like Salesforce and Requestflow while collaborating with internal teams in an agile framework.

Design, develop, and deploy features primarily within the ServiceNow SPM module. Collaborate with cross-functional teams and stakeholders to translate business requirements into technical solutions using JavaScript.

Maintain financial forecasts and actuals to track IT Delivery project performance while executing SAP financial operations. Manage accruals, vendor billing, and financial reconciliations to ensure accurate month-end and quarter-end closing processes.

Manage and troubleshoot complex cloud networks across GCP, Azure, and partner carriers to ensure low latency and high availability. Automate network configurations using Terraform and secure AI platform integrations through Private Service Connect and Cloud Armor.

The role involves designing, building, and deploying AI/ML solutions utilizing GCP services like Vertex AI and BigQuery ML, while developing platform services for AI agent orchestration and LLM integration using Python frameworks. Responsibilities also include collaborating on CI/CD pipelines, building event-driven AI architectures with various GCP services, and leading/mentoring team members in AI/ML engineering best practices.

The role involves leading technical workshops and requirements gathering sessions while developing and maintaining architectural standards, roadmaps, and documentation for the ServiceNow platform. This position also requires providing guidance to developers and ensuring platform scalability, performance, and security.

The role involves developing, enhancing, and maintaining backend services and RESTful APIs using Java 21 and Spring Boot, while designing and implementing event-driven solutions with Apache Kafka. Responsibilities also include ensuring service interoperability via TMF Forum OpenAPI specifications and deploying containerized applications on OpenShift and GCP.