You will manage a portfolio of high-touch enterprise accounts to drive retention, net revenue retention, and expansion revenue. You will act as a strategic partner to C-level stakeholders, leveraging AI tools to optimize adoption and demonstrate ROI.
The Marketing Communications Manager will manage and grow the company's corporate social media presence and academic programs. They will also coordinate webinar logistics, maintain website content, and utilize data to optimize communication performance.
You will lead technical discovery and deliver tailored demos and Proof of Value workshops to enterprise prospects across EMEA. Additionally, you will partner with Account Executives on deal strategy while leveraging AI and automation to improve internal workflows and product direction.
You will own the growth strategy for Phrase Strings, defining product initiatives that drive customer acquisition and expansion. You will collaborate closely with engineering, design, and cross-functional teams to deliver impactful solutions that solve user problems.
Lead the technical delivery of the Internal AI Delivery Platform and build self-service infrastructure to enable development teams to ship AI applications safely. You will define AI-proficient platform engineering practices and transition security into automated CI/CD guardrails.
Guide new customers through onboarding and post-sales engagement to ensure value realization and adoption. Create educational resources, conduct workflow audits, and host live Q&A sessions to drive customer retention.
